Automated Attentive Opt-Out Reconciliation
Every Monday, WebRun opens Attentive, pulls the current SMS opt-out list, cross-checks it against Twilio's blocked-number list, flags any number suppressed on one side but not the other, and saves the reconciliation report to Google Drive for the compliance record.
How do I make sure my Attentive opt-out list matches my Twilio suppression list?
WebRun pulls the Attentive SMS opt-out list every Monday, cross-checks it against Twilio's blocked-number list, flags any number suppressed on one side but not the other, and saves the reconciliation report to Google Drive, so your compliance record catches suppression mismatches weekly instead of after a complaint.
- Suppression mismatches get caught weekly instead of after a complaint
- A running compliance audit trail lives in Google Drive
- No manual cross-checking between Attentive and Twilio
Built for ecommerce SMS marketers · compliance teams · retention marketing teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
attentive.comin a real browser with your saved login - no setup, no API keys. -
1
Attentive - pull the opt-out list
attentive.com
WebRun opens Attentive to pull the opt-out list. - Open Attentive and export the current SMS opt-out list
- Note the opt-out date for each number
- Capture this as this week's source list
Done when This week's Attentive opt-out list is captured.
-
2
Twilio - cross-check blocked numbers
twilio.com
WebRun opens Twilio to cross-check blocked numbers. - Open Twilio and check the blocked-number list
- Compare it against the Attentive opt-out export
- List any number suppressed on one side but not the other
Done when Every mismatch between Attentive and Twilio is listed.
-
3
Google Drive - save the reconciliation report
drive.google.com
WebRun opens Google Drive to save the reconciliation report. - Open the compliance folder in Google Drive
- Save this week's reconciliation report with the mismatch list
- Keep last week's report for a rolling audit trail
Done when This week's reconciliation report is saved to Google Drive.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it text anyone during this check?
No. WebRun only reads opt-out and blocked-number lists. It never sends an SMS to a contact as part of this workflow.
Does it fix the mismatch automatically?
No. It only flags mismatches in the report. Updating either list is a decision your compliance or marketing owner makes.
Why compare against Twilio specifically?
Twilio's blocked-number list is a common secondary source of truth for SMS suppression, so a number missing from one list but not the other is worth a human look.
Related templates
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