How to Automate EZLynx

EZLynx automates quoting and retention. The Rating Engine returns real-time carrier quotes from one set of client answers, and a patented retention workflow prioritises at-risk policies and drives automated renewal quoting. What happens on carrier portals after a policy is bound stays manual, and that is the layer an agent like WebRun covers.

EZLynx turns one set of client answers into a wall of quotes

Most independent agencies meet EZLynx as the comparative rater. A prospect calls about car insurance, somebody takes their details once, and the EZLynx Rating Engine puts real-time quotes from a row of carriers on a single screen, so the agent can say what each one costs before the call ends.

Around that rater sits the EZLynx Management System, which is the agency's actual system of record. It holds the client and the household, the vehicles and the property, every policy in force, the renewal dates, the documents, the note from the last conversation, the commission and the payments. Personal lines rating and commercial submissions are built into it rather than bolted on, and the same client data feeds a sales pipeline, marketing email, renewals and the accounting.

Agencies that start up on EZLynx tend to grow up on it. It is the thing every producer and every service rep has open all day.

The quote is the fast part of writing a policy

Quoting takes minutes. Everything either side of it takes a fortnight.

Before a policy can be bound, a signed application has to come back, along with a prior carrier declarations page, a licence number nobody typed correctly, a photo of the roof, an inspection the carrier insists on. Each one is chased by email, then by text, then by phone.

After it is bound, the servicing starts. A client's card was declined and the carrier has issued a cancellation notice with a ten-day window inside it. A mortgagee change has not been processed. A renewal came back with a rate increase, and the client will shop it the day the declarations page lands in their post, unless somebody gets there first.

The principal knows exactly where the leaks are. A lapse that one text message would have saved. A renewal nobody requoted. A cross-sell that never happened because the note lived in one person's head.

The ezlynx.com homepage, the app these three jobs run in. EZLynx
Pending cancellations caught the same day Each carrier portal checked every morning and the clients inside their notice window listed by how many days are left to fix it.
Rate increases seen before the client sees them Next term's premium read off the carrier site and set beside the current one, so only the accounts that moved get requoted.
The document chase, per client and per carrier Applications, prior declarations pages and inspection reports still outstanding, with a reminder drafted for every item that is late.

The rater reaches carriers at quote time and not after

EZLynx automates more of that than most agencies configure, and the retention side is genuinely good.

The Rating Engine returns real-time quotes from multiple carriers with the carrier questions prefilled from what is already on the client record, and it supports quoting by text message. A patented retention workflow prioritises the policies most at risk and drives automated renewal quoting, so a book gets requoted rather than remembered. Sales and marketing automation runs email campaigns straight off the client record and tracks a prospect through the pipeline to bound. Accounting covers policy-level commission calculation, and clients can pay through digital payments or the self-service portal.

The pattern under all of it is that a connection to a carrier is a quoting connection: live at the moment you are shopping, quiet afterwards.

So the things that decide whether a policy stays on the books sit outside. Whether the endorsement was issued. Whether the pending cancellation was reinstated after the client paid. What the adjuster wrote on the claim this week. Which of your carriers filed a rate change that lands on renewals in March. All of it is on the carrier's own agent site, behind a login the management system does not hold.

A renewal book that flags itself before the client shops it

An agency already knows which accounts are fragile. What it does not have is a daily read on them.

Pending cancellations, checked every morning across each carrier portal and turned into a list of people to ring today, ordered by how many days are left. The lapse that would have cost the account becomes a phone call before lunch.

Renewals sixty days out with next term's premium already read off the carrier site and set beside the current one, so any increase over a threshold you set is on somebody's desk before the client opens the envelope. Requoting a book of four hundred renewals is a different exercise once you know which forty moved.

The document chase runs the same way. Applications, declarations pages and inspection reports still outstanding, per client and per carrier, with a reminder drafted for each one that is late.

Then the quiet money. Endorsements submitted and never issued. Commission deposits that do not match the policies they were paid on. Claims where the status changed last week and nobody has told the insured.

The gathering happens before the agency opens

Every one of those is a person logging into a carrier site and reading a screen. There is no API waiting to be switched on, and the carriers are not about to build one.

WebRun is an AI agent that works a real Chrome browser, signed in as you. It opens each carrier portal the way a service rep does, reads the cancellation notices, the renewal premiums and the claim statuses, and puts what it found into EZLynx or onto the worklist your team starts from.

It runs on your schedule in your own private environment, and you can watch a run and stop it. Anything that reaches a client is drafted and waits, because a lapse warning sent to somebody who paid last Tuesday costs more than the call it saved.

The workflows below are already built, and each one names the sites it opens.

Questions people ask

Will it text or email our clients about a lapse without us?

No, not by default. The list of clients sitting inside a cancellation window is assembled unattended, and every message to a client is drafted and left for a person. A lapse warning sent to somebody who has already paid does real damage to a renewal.

Can it work carriers we cannot rate through EZLynx?

Yes. It opens whichever agent portal the carrier gives you and reads the screen, so a carrier that is not on the rater and offers no feed at all is handled exactly like one that is. The login you already use is the only requirement.

Is our client data going anywhere we cannot see?

No. It runs in your own private environment, signed in as one of your own EZLynx users, and a workflow can be restricted to an explicit list of carrier domains. You can watch a run in progress and stop it part way through.

14 ready-made EZLynx workflows

Each one names the apps it touches and the exact steps it takes. Open one to read what it will do, then turn it on.

EZLynx Automated Rate Change Notice Drafts
When a carrier rate change is noted in EZLynx, WebRun drafts a clear, empathetic notice email for each affected client and posts your producers a Slack alert so they can review and send before the renewal lands.
EZLynxMailchimpSlack
EZLynx QuickBooks Automated Premium Reconciliation
Every morning, WebRun compares payments received in QuickBooks against policy premiums due in EZLynx, flags any mismatches or short payments, and posts your bookkeeper a Slack digest of what needs attention.
EZLynxQuickBooksSlack
EZLynx Automated Overdue Premium Payment Chaser
Every morning, WebRun checks EZLynx for policyholders with overdue premium payments, drafts a polite reminder for each, and posts your team a Slack list of who still hasn't paid.
EZLynxGmailSlack
EZLynx Automated New Client Onboarding Kickoff
When a new client policy is bound in EZLynx, WebRun drafts a welcome email, creates a Google Calendar onboarding call, and posts your team a Slack notification with the client details.
EZLynxGmailGoogle Calendar
EZLynx Automated Lapsed Policy Winback Campaign
Every Monday, WebRun finds clients in EZLynx whose policies lapsed in the last 90 days without renewal, drafts a personalized winback email for each, and queues an SMS via Twilio for those who have not responded to prior outreach.
EZLynxMailchimpTwilio
EZLynx Automated Missing Document Collection Chaser
Every morning, WebRun finds clients with outstanding document requests in EZLynx, drafts a follow-up email for each, and posts your team a Slack list of who still hasn't submitted.
EZLynxGmailTwilio
EZLynx Automated Policy Data Entry From Email
Every morning, WebRun reads your Gmail for new carrier or client emails containing policy data, extracts the key fields, and logs them into EZLynx as draft records for your team to review and confirm.
EZLynxGmailGoogle Sheets
EZLynx Automated Cross-Sell Quote Opportunity Drafts
Every Monday, WebRun scans EZLynx for clients holding only one line of business, identifies the most likely cross-sell, and drafts a quote outreach email for each producer to review and send.
EZLynxGmailSlack
EZLynx Automated Agency Compliance Deadline Tracker
Every Monday, WebRun checks your agency's E&O policy expiry, producer license renewal dates, and CE hour deadlines in EZLynx and a Google Sheet tracker, and posts your team a Slack alert for anything due within 60 days.
EZLynxGoogle SheetsSlack
EZLynx Automated Claims Status Follow-Up
Every Monday, WebRun checks EZLynx for open claims, drafts a brief status update email for each affected client, and logs the claim status to a Google Sheet for your team.
EZLynxGmailGoogle Sheets
EZLynx Automated COI Request Tracking and Chaser
Every morning, WebRun checks EZLynx for open COI requests, drafts status update emails to clients, and posts your team a Telegram message listing every outstanding certificate.
EZLynxGmailTelegram
EZLynx Automated Endorsement Approval Routing
Every morning, WebRun finds open endorsement and policy change requests in EZLynx, drafts an approval routing summary for each, and posts the right approver a Slack message so nothing waits more than a day.
EZLynxDocuSignSlack
EZLynx Automated Application Status Daily Digest
Every morning, WebRun checks EZLynx for all open policy applications, compiles the current status for each, and posts your team a Slack digest grouped by producer so nothing stalls unnoticed.
EZLynxSlackGoogle Sheets
Automated EZLynx Renewal Reminders
WebRun reads your EZLynx book each morning, finds policies expiring in the next 30 days, and drafts a friendly renewal reminder email to each insured in Gmail, leaving every message unsent for a producer to review and send.
EZLynxGmailSlack

Want one of these running on your own EZLynx?

Show WebRun the process once and it will run it on schedule, in your own private browser environment.