Turn NCR Aloha guest transactions into ready-to-send review requests
Every evening after service, WebRun reads that day's closed checks in NCR Aloha, identifies guests who opted in to review requests, drafts a short, friendly SMS via Twilio with your preferred review link, and queues each draft for manager approval before any message is sent to a guest.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically send review requests to guests after an NCR Aloha transaction?
WebRun reads NCR Aloha closed checks every evening, finds opted-in guests who have not received a review request in the past 30 days, drafts a short SMS via Twilio with your review link, and queues each draft for manager approval so no guest is contacted without a human sign-off.
- Post-visit review requests are drafted automatically from NCR Aloha transaction data
- Repeat-message fatigue is prevented by a 30-day suppression window
- No guest is contacted without manager approval
Built for restaurant managers · multi-unit restaurant operators · hospitality groups · casual dining operators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.ncrvoyix.comin a real browser with your saved login - no setup, no API keys. -
1
NCR Aloha - identify opted-in guests from closed checks
ncrvoyix.com How to Automate NCR Aloha
WebRun opens NCR Aloha to identify opted-in guests from closed checks. - Open NCR Aloha and read closed checks from today's service
- Identify guests who have a phone number on file and opted in to post-visit messages
- Exclude guests who received a review request in the past 30 days
Done when All eligible opted-in guests from today's service are identified.
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2
Twilio - draft review request SMS for manager approval
twilio.com How to Automate Twilio
WebRun opens Twilio to draft review request SMS for manager approval. - Draft a short, friendly review request SMS for each eligible guest using your approved template
- Include your preferred review platform link such as Google or Yelp
- Queue every draft for manager review and approval. Do not send to any guest without approval
Done when Review request drafts are queued in Twilio for manager approval, not sent.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text guests automatically without manager approval?
No. Every review request draft is queued for manager review before any message is sent. WebRun never contacts a guest without a human approving it first.
How does it avoid texting the same guest too often?
WebRun checks a 30-day suppression window by default so guests who received a review request recently are automatically excluded from the next batch.
Which review platform does the link point to?
You choose the platform during setup, such as Google, Yelp, or TripAdvisor. WebRun uses your specified link in every draft, and you can update it at any time.
Related templates
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