Automated PatientNow Side Effect Check-Ins
Every morning, WebRun opens PatientNow, finds patients who started a new GLP-1 dose in the past 3 to 10 days, drafts a short check-in email asking about common side effects like nausea or GI discomfort, and leaves every draft unsent in Gmail for your clinical staff to review and send.
How do I automatically check in with patients starting a new GLP-1 dose?
WebRun checks PatientNow every morning for patients in the first 3 to 10 days after a new or increased GLP-1 dose, then drafts a warm check-in email asking about common side effects like nausea or fatigue. Every draft is left unsent in Gmail for clinical staff to review and send, and each one tells patients to call for anything severe.
- Patients hear from the clinic during the exact window side effects are most likely
- Staff send a warm, on-brand check-in in seconds instead of writing one from scratch
- Severe symptoms are routed to a phone call, not left in an email reply
Built for medical weight loss clinics · GLP-1 clinics · obesity medicine providers · clinical staff
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.patientnow.comin a real browser with your saved login - no setup, no API keys. -
1
PatientNow - find patients on a recent dose change
patientnow.com
WebRun opens PatientNow to find patients on a recent dose change. - Open PatientNow and filter to patients who started or increased a GLP-1 dose in the past 3 to 10 days
- Capture the medication, new dose, and date of the change for each
- Note any side effects already logged in the chart since the dose change
- Exclude patients who already have a check-in call or message logged this week
Done when Every patient in the first 3 to 10 days of a new dose is listed with their medication and dose.
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2
Gmail - draft a side effect check-in for each
gmail.com
WebRun opens Gmail to draft a side effect check-in for each. - Draft a short, warm check-in asking how the patient is tolerating their new dose and naming common side effects like nausea, constipation, or fatigue
- Include a clear line asking the patient to call the clinic right away for any severe or concerning symptom rather than replying to the email
- Save every check-in as an unsent Gmail draft. Do not send anything to a patient automatically
Done when An unsent Gmail draft exists for every patient in their first 3 to 10 days on a new dose.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will a check-in be sent to the patient without review?
No. Every check-in is saved as an unsent Gmail draft. A clinical staff member reviews and sends each one; nothing reaches a patient automatically.
What if a patient reports a serious symptom?
The draft itself tells the patient to call the clinic directly for anything severe rather than reply by email. This workflow is a routine check-in, not an urgent-symptom triage tool.
Which patients get a check-in?
Anyone who started or increased a GLP-1 dose in the past 3 to 10 days, the window when side effects like nausea most commonly show up.
Related templates
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