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Automated PatientNow GLP-1 Refill Reminders

Every morning, WebRun opens PatientNow, finds patients whose GLP-1 supply runs out within the next 5 days based on their last fill date and dose, drafts a personalized refill reminder for each in Gmail, and leaves every draft unsent so your staff can review and send it.

Runs on WebRun · Strict Lockdown policy
Every day at 8:00 AM WebRunorchestrates each step
1 PatientNow find patients due for a refill
2 Gmail draft a reminder for each patient
In short

How do I automatically remind patients before their GLP-1 refill runs out?

WebRun checks PatientNow every morning for patients whose semaglutide or tirzepatide supply runs out within 5 days, based on their last fill date and current dose. It drafts a personalized reminder for each in Gmail and leaves it unsent, so your staff can review and send it before any patient goes without a dose.

  • Patients get a refill reminder before their supply runs out, not after
  • Staff review and send drafts in minutes instead of writing each one from scratch
  • No patient loses program momentum waiting on a missed refill

Built for medical weight loss clinics · GLP-1 clinics · obesity medicine practices · weight loss patient coordinators

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens app.patientnow.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    PatientNow - find patients due for a refill
    patientnow.com
    WebRun in PatientNow: find patients due for a refill
    WebRun opens PatientNow to find patients due for a refill.
    • Open PatientNow and pull the active GLP-1 patient list with last fill date, days supply, and current dose
    • Calculate the estimated run-out date for each patient from their last fill and prescribed dose
    • Shortlist patients whose supply runs out within the next 5 days
    • Note whether each patient's next appointment is already booked before the run-out date

    Done when Every patient running low on GLP-1 supply within 5 days is listed with their run-out date and dose.

  3. 2
    Gmail - draft a reminder for each patient
    gmail.com
    WebRun in Gmail: draft a reminder for each patient
    WebRun opens Gmail to draft a reminder for each patient.
    • Draft a short, personalized reminder for each patient naming their medication and the date their supply runs out
    • Include a prompt to book or confirm their next appointment if one isn't already on the calendar
    • Save every reminder as an unsent Gmail draft. Do not send anything to a patient automatically
    • Group the drafts so staff can review and send them in one pass

    Done when An unsent Gmail draft exists for every patient due for a refill within 5 days, ready for staff review.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
app.patientnow.com
ScheduleRuns automatically on this cadence
Every day at 8:00 AM
DeliveryHow each run's result reaches you
Refill reminder drafts · Gmail
OutputWhat each run produces - An unsent Gmail draft for every patient nearing their GLP-1 refill date, naming their medication and run-out date.
Email drafts
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it email patients without my staff's approval?

No. Every refill reminder is saved as an unsent Gmail draft. A staff member reviews and sends each one; WebRun never emails a patient on its own.

How does it know when a patient's supply runs out?

It calculates an estimated run-out date from the last fill date and prescribed dose on file in PatientNow, then shortlists anyone due within 5 days.

What if a patient already refilled or their dose changed?

WebRun reads the live fill history and current dose in PatientNow each morning, so anyone already refilled or moved to a new dose is dropped from that day's list.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.