Draft follow-ups the moment a patient misses an injection
Every morning, WebRun opens PatientNow, finds patients who missed their expected injection window based on their dosing schedule, drafts a caring check-in email for each in Gmail, and logs the miss to a Google Sheet so your team can track adherence over time.
- No credit card
- Under $0.01 per run
- Cancel anytime
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.patientnow.comin a real browser with your saved login - no setup, no API keys. -
1
PatientNow - find patients who missed their injection window
patientnow.com How to Automate PatientNow
WebRun opens PatientNow to find patients who missed their injection window. - Open PatientNow and compare each active patient's dosing schedule to their last logged injection
- Flag any patient who is more than 2 days past their expected injection date
- Capture the patient's medication, dose, and how many days they are overdue
- Exclude patients already marked as paused or discontinued
Done when Every active patient who missed their injection window is listed with days overdue.
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2
Gmail - draft a check-in for each patient
gmail.com How to Automate Gmail
WebRun opens Gmail to draft a check-in for each patient. - Draft a short, caring check-in for each overdue patient, asking how they're doing and offering to help them get back on schedule
- Avoid clinical alarm language. Keep the tone supportive, not corrective
- Save every check-in as an unsent Gmail draft. Do not send anything to a patient automatically
Done when An unsent Gmail draft exists for every patient who missed their injection window.
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3
Google Sheets - log the miss for adherence tracking
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log the miss for adherence tracking. - Open the injection adherence tracker sheet
- Append a row for each missed injection with the patient, days overdue, and today's date
- Highlight any patient with a second or third miss in the past 60 days so a pattern is visible
Done when The adherence tracker reflects every missed injection logged today, with repeat misses highlighted.
How do I follow up automatically when a patient misses a GLP-1 injection?
WebRun compares each active patient's dosing schedule in PatientNow to their last logged injection every morning, flagging anyone more than 2 days overdue. It drafts a supportive check-in email for each in Gmail, left unsent for staff review, and logs every miss to a Google Sheet so repeat adherence issues are easy to spot.
- Patients hear from your practice the same day they miss a dose, not weeks later
- Repeat misses surface as a pattern instead of getting lost in individual charts
- Staff send a warm, on-brand check-in in seconds instead of writing one from scratch
Built for medical weight loss clinics · GLP-1 clinics · obesity medicine practices · clinical care coordinators
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will a check-in be sent to the patient automatically?
No. Every check-in is saved as an unsent Gmail draft for your staff to read, adjust if needed, and send. WebRun never messages a patient on its own.
How does it decide a patient missed their injection?
It compares each patient's dosing schedule on file in PatientNow to their last logged injection, and flags anyone more than 2 days past their expected date.
Why track misses in a separate sheet instead of just sending a reminder?
A single miss is often nothing. The adherence tracker highlights repeat misses within 60 days so your clinical team can spot a real pattern instead of reacting to one late dose.
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