Automated Cantaloupe Coin Bill Jam Alerts
Every hour, WebRun opens Cantaloupe Seed Pro, scans machine event or error logs for cash acceptor faults indicating coin or bill jams, and sends a Telegram alert to your ops group naming the machine, its location, and the error type so a technician can be dispatched before cash revenue is blocked for hours.
How do I get automatic alerts when a vending machine has a coin or bill jam?
WebRun scans Cantaloupe Seed Pro error logs every hour for cash acceptor fault codes that indicate coin or bill jams. When a new jam is detected, it immediately sends a Telegram alert to your ops group with the machine ID, location, and error type, so a technician can be dispatched the same day instead of discovering the problem during a scheduled visit.
- Cash acceptor jams are caught within an hour instead of days
- Technicians are dispatched the same day to restore cash sales
- Duplicate alert noise is suppressed so the ops channel stays actionable
Built for vending operators · field technicians · operations managers · convenience service companies
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.cantaloupe.com/products/software/seed-proin a real browser with your saved login - no setup, no API keys. -
1
Cantaloupe - scan for cash acceptor jam error codes
cantaloupe.com
WebRun opens Cantaloupe to scan for cash acceptor jam error codes. - Open Cantaloupe Seed Pro and go to the machine events or alerts section
- Filter for cash acceptor error codes associated with coin or bill jams
- Capture the machine ID, location address, error code, and time of event
- Skip machines already alerted in the past 4 hours to avoid duplicate messages
Done when Every machine with a new coin or bill jam error is listed with its location and error details.
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2
Telegram - alert ops team with machine and location details
telegram.org
WebRun opens Telegram to alert ops team with machine and location details. - Send a Telegram alert to the ops group with the machine ID, location, and error type
- Include the time the error was first recorded
- If no new jam errors are found, send nothing to keep the channel quiet
Done when Ops team has received a Telegram alert for every new jam event this hour.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Which Cantaloupe error codes does it treat as a jam?
You configure the list of cash acceptor error codes to monitor when setting up WebRun. Common codes for bill validators and coin mechs can be provided to WebRun based on your equipment brand.
Will the same machine trigger multiple alerts for the same jam?
No. WebRun suppresses repeat alerts for the same machine for 4 hours after the first alert fires, so technicians get one clear notification rather than a flood of messages.
Does it log a service ticket or contact anyone outside the ops team?
No. WebRun only sends an internal Telegram alert. Creating a service ticket or contacting the machine location is left for your technician or ops team after reviewing the alert.
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Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.