Win Back Customers Before Warranty Ends
Every Monday, WebRun opens CDK Global, finds customers whose manufacturer warranty expires within the next 60 days, drafts a personalised email offering an extended warranty or service plan, saves each as a Gmail draft, and posts the week's win-back list on Slack for your sales and service teams.
How can I automatically identify and re-engage customers whose car warranty is about to expire?
Every Monday, WebRun opens CDK Global and finds customers whose manufacturer warranty expires within 60 days, drafts a personalised extended-warranty or service-plan offer for each, saves the drafts in Gmail, and posts the week's win-back list to Slack so your sales team can send with confidence.
- Warranty-expiry customers contacted before they go to a competitor
- Sales team gets a ready-to-send draft list every Monday
- No expiring warranty falls through the cracks
Built for car dealerships · franchise automotive groups · service managers · dealership sales teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.cdkglobal.comin a real browser with your saved login - no setup, no API keys. -
1
CDK Global - find customers with expiring warranties
cdkglobal.com
WebRun opens CDK Global to find customers with expiring warranties. - Open CDK Global Customer Management and filter for vehicles whose manufacturer warranty expiry date falls within the next 60 days
- Capture customer name, email, vehicle, warranty expiry date, and current mileage
- Skip customers who already have an extended warranty or who were contacted in the past 30 days
Done when All customers with warranties expiring in the next 60 days are listed with vehicle and contact details.
-
2
Gmail - draft personalised extended-warranty offer
gmail.com
WebRun opens Gmail to draft personalised extended-warranty offer. - Draft a personalised email for each customer naming their specific vehicle and the exact warranty expiry date
- Describe the extended-warranty options or service plans your dealership offers and the peace-of-mind benefit
- Save as a draft - do not send
Done when A personalised extended-warranty offer draft exists in Gmail for each eligible customer.
-
3
Slack - post weekly win-back list to sales team
slack.com
WebRun opens Slack to post weekly win-back list to sales team. - Post the week's win-back list to #sales sorted by warranty expiry date - soonest first
- Include each customer's name, vehicle, expiry date, and a link to the Gmail draft
Done when The sales team has this week's warranty win-back list in Slack with drafts ready to review.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send warranty offers to customers without my team's approval?
No - every offer is a Gmail draft. Your team reviews the Slack list, opens each draft, and sends it themselves.
What if we don't sell extended warranties - can we offer a service plan instead?
Yes - tell WebRun what products you offer and it will pitch those instead. You can maintain separate templates for different customer profiles.
How does it know the warranty expiry date?
It reads the warranty expiry date recorded on the vehicle record in CDK Global. If that field isn't populated, WebRun can estimate from the registration date and manufacturer's standard warranty period.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.