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For utilization review nurses, physician advisors & hospital case management

Flag medical necessity gaps before they turn into denials

Every morning, WebRun opens XSOLIS, reviews the medical necessity findings for every active chart, flags any missing a clinical indicator the payer's criteria require, logs each gap to a Google Sheet with the missing item, and drafts an Outlook note asking the ordering physician to add the documentation.

  • No credit card
  • Under $0.01 per run
  • Cancel anytime
14,115 templates Safe automation No code
Every day at 6:30 AM WebRun
1 XSOLIS find medical necessity gaps
2 Outlook draft a physician request
3 Google Sheets log every gap for tracking
Run a sample
Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens dragonfly.xsolis.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    XSOLIS - find medical necessity gaps
    xsolis.com How to Automate XSOLIS
    WebRun in XSOLIS: find medical necessity gaps
    WebRun opens XSOLIS to find medical necessity gaps.
    • Open XSOLIS and review medical necessity findings for every active chart
    • Identify which payer required clinical indicator is missing or unsupported for each flagged chart
    • Capture the patient, payer, level of care, and the specific missing indicator

    Done when Every chart with a medical necessity gap is listed with the specific missing indicator.

  3. 2
    Outlook - draft a physician request
    microsoft.com How to Automate Outlook
    WebRun in Outlook: draft a physician request
    WebRun opens Outlook to draft a physician request.
    • Draft a short Outlook note to the ordering physician naming the missing clinical indicator and the patient
    • Ask for the specific documentation needed to support the current level of care
    • Leave every note unsent in Outlook Drafts. A UM nurse reviews and sends each request

    Done when A drafted, unsent physician request is waiting for every flagged gap.

  4. 3
    Google Sheets - log every gap for tracking
    google.com How to Automate Google Sheets
    WebRun in Google Sheets: log every gap for tracking
    WebRun opens Google Sheets to log every gap for tracking.
    • Open the Medical Necessity Gap Tracker sheet
    • Append a row for each gap with the patient, payer, missing indicator, and today's date
    • Mark a gap as resolved once XSOLIS shows the indicator has been added

    Done when The tracker sheet reflects every open and resolved medical necessity gap.

How do I catch medical necessity documentation gaps before a payer denies the claim?

WebRun reviews XSOLIS's medical necessity findings each morning, flags any chart missing a required clinical indicator, and logs the gap to a Google Sheet with the patient and payer. It drafts an Outlook request to the ordering physician for the missing documentation, left unsent for a nurse to send, closing gaps before a payer can deny the stay.

  • Documentation gaps get flagged and requested before a payer can deny the claim
  • Every gap is tracked in one sheet from first flag to resolution
  • Ordering physicians get a specific, drafted ask instead of a vague chart note

Built for utilization review nurses · physician advisors · hospital case management · denial prevention teams

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
dragonfly.xsolis.com
ScheduleRuns automatically on this cadence
Every day at 6:30 AM
DeliveryHow each run's result reaches you
Gap tracker · Google Sheets
OutputWhat each run produces - A tracked row per documentation gap plus a drafted Outlook request per flagged chart, ready for a nurse to send.
Spreadsheet + draft
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it email the physician without me?

No. WebRun drafts the documentation request in Outlook and leaves it unsent. A UM nurse reviews and sends each request to the ordering physician.

What counts as a medical necessity gap?

Any active chart where XSOLIS shows a clinical indicator the payer's criteria require is missing or unsupported, such as vitals, orders, or a supporting diagnosis for the current level of care.

How do resolved gaps get removed from the tracker?

It checks XSOLIS each morning, so once a flagged indicator is documented, that row is marked resolved on the next run instead of staying open indefinitely.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.