Send clients a delivery confirmation the moment their translation is ready
Every morning, WebRun opens Smartcat and Plunet, finds projects marked as Delivered since the last run, drafts a professional delivery confirmation email for each client in Gmail with the project name, language pair, and word count, and notifies project managers in Slack that confirmations are ready to send.
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How do I automatically send clients a delivery confirmation when a translation project is complete?
WebRun opens Smartcat and Plunet every morning, finds every project delivered since the previous run, pulls the client contact details, and drafts a professional delivery confirmation email for each client in Gmail. It then tags the responsible project manager in Slack so they can review and send each confirmation before the client's working day begins.
- Every completed delivery gets a drafted confirmation email the same morning
- Project managers are tagged in Slack and can send in one click
- Overnight deliveries are captured on the morning run without manual checking
Built for translation agencies · localization project managers · language service providers · LSP account managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.smartcat.comin a real browser with your saved login - no setup, no API keys. -
1
Smartcat - find projects marked Delivered
smartcat.com
WebRun opens Smartcat to find projects marked Delivered. - Open Smartcat and filter projects to Delivered status updated since the last run
- Capture the project name, language pair, word count, and delivery timestamp for each
- Note any special client instructions or follow-up actions attached to the project
Done when Every project delivered since the last run is listed with its key details.
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2
Plunet - pull client contact and project details
plunet.com
WebRun opens Plunet to pull client contact and project details. - Open Plunet and look up the client contact name and email address for each delivered project
- Confirm the invoice status and whether an invoice should be attached to the delivery confirmation
- Note the project manager assigned to each client for the Slack notification
Done when Each delivered project has a confirmed client email and the assigned project manager is noted.
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3
Gmail - draft delivery confirmation for each client
gmail.com How to Automate Gmail
WebRun opens Gmail to draft delivery confirmation for each client. - Draft a professional delivery confirmation email for each client using their name, project name, language pair, and word count
- Include a note about next steps such as review period or invoice timing
- Save each email as a draft in Gmail - do not send
Done when A draft delivery confirmation exists for every delivered project, ready for the project manager to review.
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4
Slack - notify project managers to review and send
slack.com How to Automate Slack
WebRun opens Slack to notify project managers to review and send. - Post a delivery summary to the project-management channel
- Tag each project manager against their delivered project and draft email
- Remind the team to review and send confirmations by end of day
Done when Project managers are notified in Slack with their delivery confirmations ready to send.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send the delivery confirmation to the client automatically?
No. Every confirmation is saved as a Gmail draft only. The project manager reviews it before sending, so no client receives an email without human approval.
Can it attach the delivered files to the confirmation email?
File attachments require manual handling. WebRun drafts the confirmation text and project details; the project manager attaches the final files before sending from Gmail.
What if a project was delivered outside of business hours?
It scans all projects delivered since the last run, regardless of time. Any delivery that happened overnight is picked up on the morning run and a draft is ready for the team when they start work.
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