Draft a review request after each jump visit
Every morning, WebRun opens Wakesys, finds guests who visited the day before, drafts a friendly review request in Klaviyo with a direct rating link, holds the send for staff to approve, and posts a Slack summary of how many requests are queued and any guests to skip.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I ask trampoline park guests for a review after their visit?
WebRun opens Wakesys each morning, finds guests who completed a visit the day before, and drafts a friendly review request in Klaviyo with a direct rating link. The send is held for staff to approve, guests flagged with a complaint are skipped, and Slack summarises the queue, so happy jumpers are invited to review while it is fresh.
- Happy guests are asked to review while the visit is fresh
- Guests with a complaint are routed to a private follow-up
- No-shows and cancellations never receive a request
Built for trampoline parks · jump parks · family entertainment centers · marketing managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.wakesys.comin a real browser with your saved login - no setup, no API keys. -
1
Wakesys - find yesterday's completed visits
WebRun opens Wakesys to find guests who visited yesterday. - Open Wakesys and list bookings that were checked in and completed yesterday
- Capture the guest name, email, session type, and party or individual booking
- Skip anyone flagged with a complaint or incident so they are handled personally
Done when Every completed visit from yesterday is listed with a contact email.
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2
Klaviyo - draft the review request
WebRun drafts the review request in Klaviyo, held for approval. - Build the review request in Klaviyo addressed to yesterday's guests
- Include a warm thank you, a direct rating link, and a line inviting private feedback if the visit fell short
- Leave the campaign or flow paused as a draft, held for staff to approve before it sends
Done when A ready-to-approve review request is drafted in Klaviyo for yesterday's guests.
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3
Slack - summarise what is queued
WebRun posts the queued review-request summary to Slack. - Post a Slack summary of how many review requests are queued and the segment covered
- List any guest skipped for a complaint so a manager can reach out personally
Done when Staff have a Slack summary of the queued request and any skipped guests.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email guests for a review without my approval?
No. The review request is drafted and left paused in Klaviyo. A manager approves it before anything sends, so no guest is emailed on its own.
Does it ask unhappy guests to post a public review?
No. Anyone flagged with a complaint in Wakesys is skipped from the request and listed in Slack, so a manager can follow up privately instead of inviting a public rating.
How does it know who actually visited?
It reads which bookings were checked in and completed in Wakesys yesterday, so only guests who really jumped receive a request, not no-shows or cancellations.
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.