Automated Review Requests for Personal Trainers
Every Monday, WebRun opens TrueCoach, finds clients who completed a program phase or hit a notable milestone in the past week, logs them to a review tracker in Google Sheets, and drafts a warm, personalised review request in Gmail for each one, held for your review before sending.
How do I automatically ask personal training clients for reviews and testimonials?
WebRun opens TrueCoach each Monday, finds clients who hit a milestone or completed a program phase in the past week, and drafts a personalised, milestone-specific review request in Gmail for each one. All drafts are held for trainer approval, and clients asked in the past 90 days are automatically skipped.
- Review requests go out at the right moment, right after a client milestone
- Clients are never asked twice within 90 days, keeping requests genuine
- Trainers grow their review count without manual awkward asks
Built for personal trainers · online fitness coaches · gym owners · strength coaches
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.truecoach.coin a real browser with your saved login - no setup, no API keys. -
1
TrueCoach - find clients who hit milestones
truecoach.co
WebRun opens TrueCoach to find clients who hit milestones. - Open TrueCoach and review client activity from the past 7 days
- Identify clients who completed a program phase, hit a personal best, or logged notable progress
- Note each client's name, the specific milestone, and how long they have been training with you
Done when Every client who hit a meaningful milestone this week is identified with the details.
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2
Google Sheets - log review pipeline
google.com
WebRun opens Google Sheets to log review pipeline. - Open the review and testimonial tracker
- Add a row for each milestone client with their name, milestone, date, and outreach status
- Skip clients who have already been asked for a review in the past 90 days
Done when The review tracker is updated with all eligible clients and their milestone details.
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3
Gmail - draft review request messages for review
gmail.com
WebRun opens Gmail to draft review request messages for review. - Draft a warm, personalised review request for each eligible client celebrating their milestone
- Include a direct link to your Google Business profile, website testimonial form, or preferred review platform
- Keep the ask genuine and low-pressure, referencing the specific result the client achieved
- Save every draft unsent for the trainer to review and send
Done when Review request drafts are saved in Gmail, unsent, ready for trainer approval.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send review requests to clients without my approval?
No. Every review request is saved as a Gmail draft and held for your review. No message goes to a client until you approve and send it yourself.
Will it ask the same client for a review repeatedly?
No. The Google Sheet tracks who has already been asked. Clients who received a review request in the past 90 days are skipped automatically.
Can I direct reviews to a specific platform like Google or my website?
Yes. During setup, tell WebRun which platform or form link to use, and it will include that link in every review request it drafts.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.