Recover failed payments from training clients automatically
Every morning, WebRun opens Stripe, finds any payments that failed in the past 24 hours, cross-references the client in Trainerize, and drafts a polite payment-recovery email in Gmail for each affected client, held for your review before sending so no client is contacted without your sign-off.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically recover failed payments from personal training clients?
WebRun checks Stripe each morning for failed payments, cross-references each client in Trainerize to confirm their access status, and drafts a polite recovery email in Gmail for every affected client. All drafts are held for trainer review before sending, and WebRun never retries charges or modifies billing details.
- Failed payments are caught the same morning before client access lapses
- Clients get a polite, non-alarming message that makes it easy to update their card
- Trainers avoid awkward manual billing conversations with a consistent, professional process
Built for personal trainers · online fitness coaches · gym owners · fitness membership businesses
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
dashboard.stripe.comin a real browser with your saved login - no setup, no API keys. -
1
Stripe - identify failed payments
WebRun opens Stripe to identify failed payments. - Open Stripe and filter payments to failed status from the past 24 hours
- Capture the customer name, email, amount, and failure reason for each
- Note whether the failure is a card decline, insufficient funds, or expired card
Done when Every failed payment from the past day is listed with its details and reason.
-
2
Trainerize - confirm client status
WebRun opens Trainerize to confirm client status. - Look up each affected client in Trainerize to confirm their active program
- Note how many days remain before their access would lapse under the current failed-payment window
- Flag clients whose access lapses within 48 hours for priority outreach
Done when Each failed-payment client is matched to their Trainerize account and access status.
-
3
Gmail - draft recovery emails for review
WebRun opens Gmail to draft recovery emails for review. - Draft a polite, non-alarming payment recovery email for each client
- Mention the amount, invite them to update their payment method, and include a direct link to do so
- Save every email as a draft, unsent, for the trainer to review before sending
Done when Payment recovery email drafts are saved in Gmail, ready for trainer review.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it contact clients about failed payments without my approval?
No. Every recovery email is saved as a Gmail draft and held for your review. No client is contacted until you approve and send the message.
Will it retry the charge or change anything in Stripe automatically?
No. WebRun only reads Stripe to identify failures. It does not retry charges, update billing details, or take any financial action on its own.
What if the payment has already been retried and resolved by the time it runs?
WebRun reads live payment status from Stripe each morning, so any payment that has already been resolved overnight is skipped automatically.
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.