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For tire shop owners, service managers & tire retailers focused on repeat business

Win back lapsed tire shop customers with a personal outreach

Every Monday, WebRun opens Tire Guru, identifies customers with no invoices in more than six months, drafts a personalized win-back email referencing their last service, and queues each email as a draft in Mailchimp so you can review and send when ready.

  • No credit card
  • Under $0.01 per run
  • Cancel anytime
14,115 templates Safe automation No code
Every Monday at 9:00 AM WebRun
1 Tire Guru identify lapsed customers
2 Mailchimp queue personalized win-back email drafts
Run a sample
In short

How do I automatically re-engage lapsed tire shop customers?

Every Monday, WebRun finds customers in Tire Guru who have not visited in more than six months, drafts a personalized win-back email for each one referencing their last service, and saves the drafts in Mailchimp for your review. No email is sent until you approve the batch, giving you full control over every customer message.

  • Lapsed customers get a personal outreach referencing their real service history
  • Win-back campaigns go out every week without manual list building
  • No email sends without your explicit approval

Built for tire shop owners · service managers · tire retailers focused on repeat business

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens tireguru.net in a real browser with your saved login - no setup, no API keys.

  2. 1
    Tire Guru - identify lapsed customers
    tireguru.net How to Automate Tire Guru
    WebRun in Tire Guru: identify lapsed customers
    WebRun opens Tire Guru to identify lapsed customers.
    • Open Tire Guru and filter customer records by last invoice date
    • Flag every customer with no completed invoice in more than 180 days
    • Capture their name, last service type, last visit date, and email address
    • Skip customers who are already in an active marketing sequence

    Done when Every lapsed customer is listed with their last service details and contact info.

  3. 2
    Mailchimp - queue personalized win-back email drafts
    mailchimp.com How to Automate Mailchimp
    WebRun in Mailchimp: queue personalized win-back email drafts
    WebRun opens Mailchimp to queue personalized win-back email drafts.
    • Draft a friendly, personalized win-back email for each lapsed customer, referencing their last service type and the time since their visit
    • Include a seasonal tire check offer or a reminder about road-hazard warranty coverage as the call to action
    • Save each email as a draft in Mailchimp and flag it for manager review
    • Do not schedule or send any email without manual approval

    Done when All win-back email drafts are saved in Mailchimp, unsent, awaiting review.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
tireguru.net
ScheduleRuns automatically on this cadence
Every Monday at 9:00 AM
DeliveryHow each run's result reaches you
Email drafts · Mailchimp
OutputWhat each run produces - Personalized win-back email drafts in Mailchimp, one per lapsed customer, each referencing the customer's last service.
Drafts
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it email customers without my approval?

No. Every email is drafted and saved in Mailchimp but never scheduled or sent. You review and approve each batch before any message reaches a customer.

How does it know which customers have lapsed?

It reads live invoice dates in Tire Guru and flags anyone with no completed job in more than 180 days. The threshold is adjustable during setup.

Can I change the win-back offer it includes?

Yes. You provide the offer or promotion during setup, and WebRun inserts it into every draft. Update it any time before the next run.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.