Automated talech Review Request SMS Drafts
Each evening, WebRun opens talech, finds customers from the last 48 hours who had a transaction above your threshold or made a repeat visit, and drafts a short, friendly review request SMS via Twilio for each one. Every draft waits for your approval before any text is sent to a customer.
How do I automatically draft review request texts for my talech customers?
WebRun opens talech each evening, finds customers from the last 48 hours who made a high-value or repeat visit, and drafts a personalized review request SMS for each via Twilio. Every draft is held for your approval. No text is sent to any customer without your explicit sign-off.
- Review requests drafted for every eligible customer without manual effort
- No customer is ever texted without your explicit approval
- Customers contacted within 48 hours of a positive visit when the experience is fresh
Built for retail store owners · restaurant operators · talech merchants · service businesses
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
app.talech.comin a real browser with your saved login - no setup, no API keys. -
1
talech - find recent high-value or repeat customers
talech.com
WebRun opens talech to find recent high-value or repeat customers. - Open talech and filter transactions from the last 48 hours
- Identify customers whose transaction exceeded your configured value threshold, or who visited more than once this week
- Capture customer name, phone number, and last item purchased
- Exclude any customer who received a review request in the last 30 days
Done when All eligible customers are listed with their contact details and last purchase.
-
2
Twilio - draft review request SMS for each
twilio.com
WebRun opens Twilio to draft review request SMS for each. - Draft a short, personalized review request SMS for each eligible customer referencing their recent visit
- Include your preferred review platform link, such as Google or Yelp
- Stage each message as a draft and do not send without explicit approval
- Queue drafts for review in a Google Sheet or your team inbox
Done when All review request drafts are staged and waiting for your approval before any message is sent.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text customers without my approval?
No. Every review request is staged as a draft and held for your approval. WebRun never sends an SMS to a customer on its own. You release the messages when you are ready.
How do I avoid messaging the same customer too often?
WebRun checks a 30-day exclusion window before adding any customer to the draft list. If they received a review request recently, they are automatically skipped.
Which review platform link does it include?
You configure your preferred review link, such as your Google Business Profile or Yelp page, at setup. WebRun includes that link in every draft.
Related templates
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