SpotOn Staff Shift Coverage Alert Automation
Every morning, WebRun opens SpotOn labor and scheduling, finds any shift starting in the next 24 hours that has no confirmed worker assigned, posts an urgent coverage alert to your Slack manager channel, and queues a shift-offer SMS draft to available staff via Twilio for a manager to review and send.
How do I automatically get alerts for uncovered shifts in SpotOn labor scheduling?
WebRun checks SpotOn labor scheduling every morning and finds any shift in the next 24 hours without a confirmed worker. It posts an urgency-flagged coverage alert to your Slack manager channel and drafts a shift-offer SMS per open shift in Twilio, held for manager review before any staff member is contacted.
- Uncovered shifts surfaced by 6 AM so managers have the full day to fill them
- Shifts starting within 8 hours flagged as urgent so nothing falls through at the last minute
- Staff outreach drafted and waiting in Twilio, cutting the time to fill a gap in half
Built for restaurant managers · bar operators · retail store managers · hospitality scheduling coordinators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
spoton.comin a real browser with your saved login - no setup, no API keys. -
1
SpotOn - find unconfirmed or uncovered shifts in the next 24 hours
spoton.com
WebRun opens SpotOn to find unconfirmed or uncovered shifts in the next 24 hours. - Open SpotOn labor management and filter the schedule to the next 24 hours
- Identify any shift with no confirmed worker: unassigned positions, call-outs, or unaccepted shift offers
- Capture the shift details: date, time, role, location, and any notes left by the previous assignee
Done when All uncovered shifts in the next 24 hours are identified from SpotOn scheduling.
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2
Slack - alert manager channel to coverage gaps
slack.com
WebRun opens Slack to alert manager channel to coverage gaps. - Post a coverage gap alert to the manager Slack channel listing each uncovered shift with role, time, and location
- Flag shifts starting within 8 hours as urgent
- Include a note on how many qualified staff members are available to cover based on SpotOn's staff roster
Done when Managers have a current list of uncovered shifts in Slack with urgency flags.
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3
Twilio - draft shift-offer SMS to available staff for manager review
twilio.com
WebRun opens Twilio to draft shift-offer SMS to available staff for manager review. - Draft a shift-offer SMS for each uncovered shift addressed to available and qualified staff members from the SpotOn roster
- Include shift date, time, role, location, and a note to reply to confirm availability
- Queue each SMS as a draft for manager review. Do not send any staff message without manager approval
Done when One Twilio SMS draft per uncovered shift is queued, ready for manager review and send.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text staff members about open shifts without a manager seeing it first?
No. Every shift-offer SMS is queued in Twilio as a draft for manager review. A manager must approve and send each message before any staff member receives it.
How does it know which staff are available to cover?
It reads the staff roster and availability settings in SpotOn labor management to identify workers who are not already scheduled for that time slot and who have the correct role for the open shift.
What if every shift is covered and there are no gaps?
WebRun posts a brief all-clear to the manager Slack channel confirming the schedule check ran and no gaps were found, so managers always get confirmation the workflow is active.
Related templates
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