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Automated Sporting Goods Review Request Drafts

Every night, WebRun reviews the day's completed transactions in RICS Software, identifies customers who made a purchase, drafts a short personalized review-request email for each, and saves the drafts in Gmail for you to approve before sending.

Runs on WebRun · Strict Lockdown policy
Every night at 8:00 PM WebRunorchestrates each step
1 RICS Software identify today's customers with completed purchases
2 Gmail save a personalized review-request draft for each customer
In short

How do I automatically draft review requests for my sporting goods customers?

WebRun reviews completed RICS Software transactions every night, identifies customers who made a purchase that day, and drafts a personalized review-request email for each in Gmail. No email is sent until you approve the drafts, and customers contacted in the last 90 days are skipped automatically.

  • Every customer gets a personalized review ask without your team writing a single email
  • No review request goes out without your sign-off
  • Repeat requests to recent customers are blocked automatically

Built for sporting goods retailers · footwear store owners · run specialty shops · apparel retailers

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens www.ricssoftware.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    RICS Software - identify today's customers with completed purchases
    ricssoftware.com
    WebRun in RICS Software: identify today's customers with completed purchases
    WebRun opens RICS Software to identify today's customers with completed purchases.
    • Open RICS Software and pull today's completed transactions from the sales report
    • Capture customer name, email address, and the product purchased for each transaction
    • Skip customers who received a review request in the last 90 days to avoid repeat asks

    Done when All eligible customers from today's sales are identified with their contact details and purchase.

  3. 2
    Gmail - save a personalized review-request draft for each customer
    gmail.com
    WebRun in Gmail: save a personalized review-request draft for each customer
    WebRun opens Gmail to save a personalized review-request draft for each customer.
    • Draft a short, friendly review-request email for each eligible customer referencing their specific purchase
    • Save each draft in Gmail's Drafts folder without sending
    • Leave drafts for the owner or manager to review and send at their discretion

    Done when A personalized draft is saved in Gmail for every eligible customer. Nothing has been sent.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
www.ricssoftware.com
ScheduleRuns automatically on this cadence
Every night at 8:00 PM
DeliveryHow each run's result reaches you
Review-request drafts · Gmail
OutputWhat each run produces - Personalized review-request email drafts in Gmail, one per eligible customer, ready for human review before sending.
Email drafts
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it send review requests to customers without my approval?

No. Every review request is saved as a Gmail draft and waits for you to review and send. Nothing goes to a customer until you approve it.

How does it avoid emailing the same customer repeatedly?

WebRun tracks which customers received a request in the last 90 days and skips them automatically, so you never pester a loyal customer.

Which review platforms can it link to?

You tell WebRun which review link to include (Google Business, Yelp, or any URL) and every draft uses that link consistently.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.