Automated RICS Software Online Order Routing
Every few minutes, WebRun checks for new online orders via Stripe, looks up the ordered SKUs in RICS Software inventory across all store locations, selects the best fulfillment location based on stock and proximity, and posts the routing assignment to the right store's Slack channel so staff can pick immediately.
How do I automatically route online orders to the right store location using RICS Software?
WebRun monitors Stripe every few minutes for new online orders, checks inventory across all your RICS Software store locations, selects the best fulfillment site by stock and proximity, and posts a routing assignment to the correct store's Slack channel. Split-ship situations are flagged for management rather than auto-routed.
- Online orders are routed to the right location within minutes of purchase
- Split-ship situations are flagged for manager review instead of guessed
- Store staff receive a complete pick list in Slack without anyone dispatching it manually
Built for multi-location sporting goods retailers · footwear ecommerce stores · run specialty shops with online sales · omnichannel retail managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
dashboard.stripe.comin a real browser with your saved login - no setup, no API keys. -
1
Stripe - detect new completed online orders
stripe.com
WebRun opens Stripe to detect new completed online orders. - Check Stripe for new completed payment events from the online store
- Capture the order items, SKUs, sizes, quantities, customer shipping address, and order ID
- Skip any order already routed in the previous run
Done when All new completed orders with their SKU and shipping details are identified.
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2
RICS Software - check inventory across store locations and select fulfillment site
ricssoftware.com
WebRun opens RICS Software to check inventory across store locations and select fulfillment site. - Search RICS Software inventory for each ordered SKU across all store locations
- Select the fulfillment location with the strongest stock position and shortest shipping distance
- Flag any order where no single location has full stock, so a split-ship decision can be made
Done when Each order has a recommended fulfillment location (or a split-ship flag) based on live RICS inventory.
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3
Slack - post the fulfillment routing assignment to the correct store channel
slack.com
WebRun opens Slack to post the fulfillment routing assignment to the correct store channel. - Post the routing assignment to the assigned store's Slack channel with order ID, SKUs, sizes, and the customer's shipping address
- Tag the store manager so the assignment is seen immediately
- For split-ship orders, post to the management channel for a human routing decision
Done when Each routed order has a Slack assignment posted to the correct store channel with full pick details.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it confirm the fulfillment decision or just suggest it?
WebRun posts the routing assignment for the store to action. Staff confirm fulfillment by following up in the thread. Split-ship orders are flagged for a manager to decide rather than auto-routed.
What happens if none of the locations has the ordered size in stock?
WebRun flags the order as unable to fulfill from current stock and posts it to the management channel so you can arrange a special order, backorder, or customer communication.
Can it handle orders from Shopify or WooCommerce instead of Stripe?
The routing logic runs on RICS inventory data. If your online store uses a different payment processor, configure WebRun to read from that source and the RICS lookup works the same way.
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Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.