Automated CareCloud CPAP DME Resupply Reminders
Every Monday, WebRun opens CareCloud and identifies CPAP patients due for mask, tubing, or filter resupply based on their last supply date and payer-allowed frequency, logs each to an Airtable resupply queue, and alerts the DME coordinator in Slack so no resupply cycle is missed.
How do I automatically track CPAP DME resupply schedules for sleep medicine patients?
Every Monday, WebRun opens CareCloud and finds CPAP patients due for mask, tubing, or filter resupply based on last order date and payer-allowed frequency. It logs each to an Airtable queue and alerts the DME coordinator in Slack, so every resupply cycle is captured before the window closes.
- Every CPAP resupply window is captured before it closes and revenue is lost
- DME coordinator starts each Monday with a ranked resupply queue in Slack
- Overdue resupply patients are identified before compliance and revenue impact
Built for sleep medicine DME coordinators · sleep clinic billing teams · respiratory therapists · practice managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.carecloud.comin a real browser with your saved login - no setup, no API keys. -
1
CareCloud - identify patients due for DME resupply
carecloud.com
WebRun opens CareCloud to identify patients due for DME resupply. - Open CareCloud and navigate to the patient list filtered by active CPAP or APAP device orders
- Check the date of the last DME supply order for each patient against payer-allowed resupply frequency
- Flag patients who are due or overdue for masks, tubing, headgear, or filters this week
Done when Every CPAP patient due for resupply this week is identified with their last supply date and payer.
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2
Airtable - log resupply queue with payer and supply details
airtable.com
WebRun opens Airtable to log resupply queue with payer and supply details. - Open the DME resupply tracker in Airtable
- Add a record for each due patient with supply type, payer, last order date, and days overdue
- Mark records as Pending Outreach for the DME coordinator to action
Done when All due resupply patients are logged in Airtable and ready for coordinator action.
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3
Slack - alert DME coordinator to this week's resupply list
slack.com
WebRun opens Slack to alert DME coordinator to this week's resupply list. - Post a Monday morning digest to the DME coordinator Slack channel with total resupply due count
- Include the top five most overdue patients and a link to the Airtable queue
Done when The DME coordinator has this week's resupply list in Slack with one-click access to the full queue.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it contact patients about their resupply automatically?
No. WebRun builds the resupply worklist and delivers it to the DME coordinator internally via Airtable and Slack. All patient outreach is handled by your team, keeping PHI in your approved systems.
How does it know which resupply items each patient is due for?
It reads the last supply order date from CareCloud and applies standard payer-allowed frequencies: masks every 90 days, cushions every 30 days, tubing every 90 days, and filters every 30 days. These can be adjusted to match your payer contracts.
What if a patient already ordered their supplies directly from the DME provider?
WebRun reads order history in CareCloud each Monday, so any resupply order already placed this cycle is excluded from that week's queue automatically.
Related templates
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