Automated Resort Document Collection Chaser
Every morning, WebRun scans Inntopia for bookings arriving within 7 days that still have unsigned waivers or rental agreements in DocuSign, then drafts a friendly reminder email for each guest in Gmail so nothing holds up their arrival experience.
How do I automatically chase missing waivers and rental agreements before guest arrivals?
WebRun scans Inntopia every morning for bookings arriving within 7 days, then checks DocuSign to find guests with unsigned waivers or rental agreements. For each outstanding signature, it creates a friendly Gmail draft reminder with the DocuSign link, ready for staff to send after a quick review.
- Guests arrive with all documents signed, reducing check-in delays on busy lift days
- Staff skip manual tracking of unsigned waivers across upcoming arrivals
- Only genuinely missing signatures trigger a draft, preventing unnecessary reminders
Built for ski resort operations teams · ski school coordinators · rental shop managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
corp.inntopia.comin a real browser with your saved login - no setup, no API keys. -
1
Inntopia - find upcoming bookings with missing documents
corp.inntopia.com
WebRun opens Inntopia to find upcoming bookings with missing documents. - Open Inntopia and filter bookings to arrivals in the next 7 days
- Identify which bookings include ski lessons or rentals that require signed documents
- Export the guest name, email, arrival date, and booking reference for each
Done when All upcoming arrivals requiring documents are listed with contact details.
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2
DocuSign - check signature status on required documents
docusign.com
WebRun opens DocuSign to check signature status on required documents. - Search DocuSign for the envelope linked to each booking reference
- Check whether the guest has signed or if the envelope is still pending or not yet sent
- Flag only the bookings where a required signature is still outstanding
Done when Only bookings with genuinely missing or unsigned documents remain in the list.
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3
Gmail - draft document reminder for each guest
gmail.com
WebRun opens Gmail to draft document reminder for each guest. - Draft a friendly pre-arrival reminder for each guest with an outstanding document
- Include the arrival date, what needs signing, and the DocuSign link
- Leave each draft unsent for staff to review before sending
Done when A Gmail draft reminder is ready for every guest missing a required signature.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email guests automatically to chase documents?
No. WebRun prepares Gmail drafts for each guest with missing documents, but a staff member must review and send each one. No guest receives a reminder without human approval.
How does it avoid reminding guests who already signed?
It checks the live signature status in DocuSign each morning, so guests who signed overnight are removed from the list before any draft is created.
What types of documents does it track?
Any DocuSign envelope linked to an Inntopia booking reference, including ski lesson waivers, equipment rental agreements, and liability forms configured during setup.
Related templates
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