Weekly Service-Bay Utilisation Report
Every Monday, WebRun opens CDK Global to pull last week's labour hours booked, flagged-time, and technician efficiency, cross-references workshop revenue in QuickBooks, then posts a formatted utilisation report to your Slack #service-management channel before the morning meeting.
How can I automatically get a weekly service-bay utilisation report for my dealership?
Every Monday, WebRun opens CDK Global to pull last week's labour hours booked, flagged time, and technician efficiency, cross-references workshop revenue in QuickBooks, and posts a formatted utilisation report to your Slack #service-management channel before the morning meeting - so your service manager walks in with the numbers already in hand.
- Service manager receives a structured utilisation report in Slack before the Monday morning meeting
- Technician efficiency and flagged-time trends are visible week over week without manual spreadsheet work
- Revenue and labour hours are linked in one report by cross-referencing CDK Global and QuickBooks
Built for service managers · dealer principals · automotive group operators · workshop controllers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.cdkglobal.comin a real browser with your saved login - no setup, no API keys. -
1
CDK Global - pull last week's technician and bay hours
cdkglobal.com
WebRun opens CDK Global to pull last week's technician and bay hours. - Open CDK Global Service Reports and run the Technician Productivity report for the previous calendar week
- Capture total hours available, hours clocked, and efficiency percentage per technician
- Note total bay appointments, average repair-order value, and any lost-time categories
Done when Last week's technician hours, efficiency scores, and bay utilisation figures are captured.
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2
QuickBooks - cross-check workshop labour revenue
- Open QuickBooks and run a Profit & Loss report filtered to Workshop Labour for the same week
- Capture total labour revenue and compare it to the previous week and to target
Done when Last week's workshop labour revenue is captured for the utilisation report.
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3
Slack - deliver formatted utilisation report
slack.com
WebRun opens Slack to deliver formatted utilisation report. - Post the weekly utilisation report to #service-management with overall efficiency %, technician breakdown, and labour revenue vs target
- Flag any technician below 70% efficiency or any bay with more than 20% unbooked time
- Include a week-on-week trend line
Done when The service manager has this week's utilisation report in Slack before the Monday morning meeting.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it change anything in CDK or QuickBooks?
No - WebRun reads data and posts a report only. It never modifies any record in your DMS or accounting system.
What if CDK uses a different report name in our version?
Tell WebRun the exact report name or menu path you normally use and it will navigate there directly.
Can we add other KPIs like CSI scores or parts-to-labour ratio?
Yes - specify which additional CDK or QuickBooks reports to pull and WebRun will include those metrics in the Monday report.
Related templates
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