Automated RLDatix Medication Error Cluster Alerts
Every night, WebRun reviews the day's medication error reports in RLDatix, groups them by drug, unit, and error type, and the moment three or more share a pattern, texts your pharmacy director through Twilio and posts the full detail to the medication safety Slack channel.
How do I catch medication error clusters before they spread?
Every night, WebRun reviews the day's medication error reports in RLDatix, groups them by drug, unit, and error type, and checks for three or more sharing a pattern within 7 days. When a cluster appears, it texts your pharmacy director through Twilio and posts the full detail to Slack, so a spreading pattern gets caught fast.
- A repeating medication error pattern is flagged the same night it emerges
- The pharmacy director is texted only when a real cluster appears, not for every error
- Cluster detail reaches the safety team without a manual weekly review
Built for pharmacy directors · medication safety officers · patient safety officers · clinical quality teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.rldatix.comin a real browser with your saved login - no setup, no API keys. -
1
RLDatix - group medication errors by pattern
rldatix.com
WebRun opens RLDatix to group medication errors by pattern. - Open RLDatix RLD360 and pull the day's medication error reports
- Group them by drug, unit, and error type
- Flag any group of three or more sharing the same pattern within 7 days
Done when The day's medication errors are grouped, with any cluster flagged.
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2
Twilio - text the pharmacy director
twilio.com
WebRun opens Twilio to text the pharmacy director. - Text the pharmacy director when a cluster is flagged
- Name the drug, unit, and error type in the text
- Skip the text on nights with no cluster, since isolated errors still show in RLDatix as normal
Done when The pharmacy director has been texted for every flagged cluster.
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3
Slack - post the full cluster detail
slack.com
WebRun opens Slack to post the full cluster detail. - Post the full cluster detail to the medication safety Slack channel
- List every report in the cluster with date and unit
- Note that any external reporting decision, such as to your state board or the FDA, stays with the pharmacy and safety team
Done when The medication safety channel has the complete cluster detail for the team's review.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
How many errors does it take to count as a cluster?
Three or more medication errors sharing the same drug, unit, or error type within 7 days get flagged as a cluster worth immediate attention.
Does it report the cluster to the FDA or a state board?
No. It only flags the pattern internally to your pharmacy director and safety team. Any external reporting decision and filing stays with your team.
Will it text the pharmacy director for a single isolated error?
No. A lone error stays visible in RLDatix as normal, but only a repeating pattern of three or more triggers the Twilio text.
Related templates
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