Automated Craneware Late Charge Reconciliation
Every night, WebRun opens Craneware, finds every charge posted more than 3 days after its service date, logs it to a reconciliation sheet by department, and emails the billing office manager a same-morning summary split into still-open and already-billed accounts.
How do I reconcile late-posted charges before the bill closes?
WebRun checks Craneware every night for charges posted more than three days after their service date, logs each one to a reconciliation sheet by department, and emails the billing office manager a same-morning summary split into still-open and already-billed accounts. Already-billed catches are flagged first since those need a corrected claim before the next cycle.
- Late charges are caught the same night, before the next billing run
- Already-billed accounts needing a corrected claim never get buried in a routine note
- Billing managers start the day with a department-level total, not a raw list
Built for hospital billing offices · revenue integrity teams · patient financial services · charge capture analysts
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.craneware.comin a real browser with your saved login - no setup, no API keys. -
1
Craneware - find charges posted late
craneware.com
WebRun opens Craneware to find charges posted late. - Open Craneware and filter charges where the post date is more than 3 days after the service date
- Capture the account, department, charge description, and days late for each
- Separate accounts already billed from accounts still open
Done when Every late-posted charge from the last 24 hours is captured with its days-late count and bill status.
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2
Google Sheets - log the reconciliation list
google.com
WebRun opens Google Sheets to log the reconciliation list. - Add each late charge as a row in the nightly reconciliation tracker
- Flag any charge on an already-billed account as needing a corrected claim
- Roll up a total dollar amount by department
Done when The tracker lists every late charge from the run with its department total.
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3
Outlook - summarize it for the billing manager
microsoft.com
WebRun opens Outlook to summarize it for the billing manager. - Email the billing office manager a same-morning summary of late charges by department
- Call out any already-billed account at the top since those need a corrected claim, not just a note
- This is an internal status email to your own billing office, not a customer communication, so it sends automatically
Done when The billing office manager has this morning's late-charge summary before the day's billing run.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it email the billing office automatically?
Yes, but only your own billing office manager, an internal status summary, never a customer or a payer. It's the same kind of internal update a teammate would send after checking the reconciliation.
What counts as a late charge?
Any charge whose post date lands more than 3 days after the service date. That threshold matches common bill-hold windows, and you can tighten or loosen it.
What if the account already billed?
It's flagged at the top of the summary as needing a corrected claim instead of a routine note, so those don't get lost among same-day catches.
Related templates
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