Automated Craneware Description Mismatch Report
Every night, WebRun opens Craneware, compares each chargemaster item's stored description against its linked order or documentation, and logs any mismatch to a Google Sheet grouped by department, flagging anything that has mismatched more than twice this month.
How do I catch charge description mismatches before an audit does?
WebRun compares every chargemaster item's description in Craneware against its linked order or documentation each night and logs any mismatch to a sheet, grouped by department. Items that mismatch more than twice in a month are flagged as a likely systemic issue, so your compliance team can fix the root cause before an external audit finds it.
- Description mismatches surface the same night, not at the next external audit
- Repeat offenders are flagged as systemic instead of hiding among one-off errors
- Every mismatch shows both descriptions side by side, so review takes seconds, not a lookup
Built for HIM compliance teams · chargemaster analysts · revenue integrity teams · coding auditors
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.craneware.comin a real browser with your saved login - no setup, no API keys. -
1
Craneware - compare charge descriptions to documentation
craneware.com
WebRun opens Craneware to compare charge descriptions to documentation. - Open Craneware and pull chargemaster items whose charge description doesn't match the linked order or documentation description
- Capture the CDM item, the charge description on file, and the documented description
- Group mismatches by department so patterns are easy to spot
Done when Every charge description mismatch from the last 24 hours is captured with both descriptions side by side.
-
2
Google Sheets - log every mismatch found
google.com
WebRun opens Google Sheets to log every mismatch found. - Log each mismatch as a row grouped by department
- Flag any CDM item that has mismatched more than twice this month as a likely systemic issue, not a one off
- Carry forward unresolved rows from the prior report
Done when The tracker lists every open description mismatch, with repeat offenders flagged.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
What counts as a description mismatch?
A chargemaster item whose stored charge description doesn't match the description on the linked order or clinical documentation. Both versions are logged side by side so a reviewer can judge quickly.
Does it fix the description automatically?
No. It only logs the mismatch for your compliance or CDM team to review and correct. Changing a live chargemaster description is left to a person.
How does it catch a repeat problem versus a one-off?
It counts how many times the same CDM item has mismatched within the month and flags anything past twice as likely systemic, so your team can prioritize the root cause over a single stray charge.
Related templates
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