Find charge description mismatches before audits do
Every night, WebRun opens Craneware, compares each chargemaster item's stored description against its linked order or documentation, and logs any mismatch to a Google Sheet grouped by department, flagging anything that has mismatched more than twice this month.
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What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.craneware.comin a real browser with your saved login - no setup, no API keys. -
1
Craneware - compare charge descriptions to documentation
craneware.com How to Automate Craneware
WebRun opens Craneware to compare charge descriptions to documentation. - Open Craneware and pull chargemaster items whose charge description doesn't match the linked order or documentation description
- Capture the CDM item, the charge description on file, and the documented description
- Group mismatches by department so patterns are easy to spot
Done when Every charge description mismatch from the last 24 hours is captured with both descriptions side by side.
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2
Google Sheets - log every mismatch found
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log every mismatch found. - Log each mismatch as a row grouped by department
- Flag any CDM item that has mismatched more than twice this month as a likely systemic issue, not a one off
- Carry forward unresolved rows from the prior report
Done when The tracker lists every open description mismatch, with repeat offenders flagged.
How do I catch charge description mismatches before an audit does?
WebRun compares every chargemaster item's description in Craneware against its linked order or documentation each night and logs any mismatch to a sheet, grouped by department. Items that mismatch more than twice in a month are flagged as a likely systemic issue, so your compliance team can fix the root cause before an external audit finds it.
- Description mismatches surface the same night, not at the next external audit
- Repeat offenders are flagged as systemic instead of hiding among one-off errors
- Every mismatch shows both descriptions side by side, so review takes seconds, not a lookup
Built for HIM compliance teams · chargemaster analysts · revenue integrity teams · coding auditors
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
What counts as a description mismatch?
A chargemaster item whose stored charge description doesn't match the description on the linked order or clinical documentation. Both versions are logged side by side so a reviewer can judge quickly.
Does it fix the description automatically?
No. It only logs the mismatch for your compliance or CDM team to review and correct. Changing a live chargemaster description is left to a person.
How does it catch a repeat problem versus a one-off?
It counts how many times the same CDM item has mismatched within the month and flags anything past twice as likely systemic, so your team can prioritize the root cause over a single stray charge.
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