Automated Craneware Department Charge Reconciliation
Every Monday, WebRun opens Craneware, compares each department's posted charge volume against its own service log, builds a department-by-department reconciliation sheet with a 4-week trend, and posts your revenue integrity team a Slack summary ranked by the size of the gap.
How do I reconcile charges by department every week?
WebRun compares each department's posted charges in Craneware against its own service log every Monday, builds a reconciliation sheet with the count and dollar gap by department, and posts your revenue integrity team a ranked Slack summary with a four-week trend. It flags a growing gap for a department instead of just this week's snapshot, so process problems surface early.
- Department-level gaps surface weekly instead of at month-end close
- A two-week growing trend gets flagged before it becomes a quarter-long problem
- Every department is compared to its own service log, not a generic benchmark
Built for revenue integrity teams · department charge coordinators · revenue cycle directors · HIM leadership
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.craneware.comin a real browser with your saved login - no setup, no API keys. -
1
Craneware - compare posted charges to department logs
craneware.com
WebRun opens Craneware to compare posted charges to department logs. - Open Craneware and pull last week's posted charges grouped by department
- Compare the count and dollar total against each department's own service log or order volume
- Capture the gap in count and dollars for any department that doesn't reconcile
Done when Every department's posted charges are compared against its service volume with any gap captured.
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2
Google Sheets - build the department reconciliation sheet
google.com
WebRun opens Google Sheets to build the department reconciliation sheet. - Build a department-by-department reconciliation sheet with posted count, expected count, and dollar gap
- Sort departments by the size of their gap
- Keep a rolling 4-week history so a department's trend is visible, not just this week's snapshot
Done when The sheet shows every department's reconciliation status and 4-week trend.
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3
Slack - summarize gaps by department
slack.com
WebRun opens Slack to summarize gaps by department. - Post the revenue integrity channel a summary ranked by department, largest gap first
- Call out any department whose gap has grown for two weeks running
Done when The team has this week's department reconciliation summary in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
What is it comparing to catch a gap?
Each department's posted charge count and dollar total in Craneware against that department's own service log or order volume for the same week, so a gap points to a specific department, not just a system-wide number.
Does it fix the reconciliation itself?
No. It only builds the sheet and posts the summary. Your revenue integrity team investigates and corrects each department's gap, WebRun doesn't touch the charges or the chargemaster.
Why track a 4-week trend instead of just this week?
Because a department with a small gap two weeks running is often a bigger problem than one large gap that was already fixed. The trend shows you which departments need a process fix, not just a one-time catch-up.
Related templates
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