Automated Alora EVV Clock-In Exception Alerts
Every 15 minutes during scheduled shift hours, WebRun opens Alora, checks EVV clock-in status for every respite shift in progress or starting soon, posts the exception list to Slack for operations, and drafts an urgent Twilio text to your on-call supervisor for any shift still unclocked 15 minutes past start.
How do I catch missed EVV clock-ins on respite shifts fast?
WebRun checks Alora every 15 minutes during scheduled shift hours for missed clock-ins, late arrivals, and geofence mismatches on respite shifts. It posts the ranked exception list to Slack for operations and drafts an urgent Twilio text to your on-call supervisor for any shift still unclocked 15 minutes past start, so coverage gaps get caught before a family calls in.
- Missed clock-ins surface within 15 minutes instead of at day's end
- The most overdue shifts are ranked first so operations reacts to the worst gap
- On-call supervisors get a drafted text instead of hunting through Alora manually
Built for respite care agencies · home care operations teams · EVV compliance coordinators · on-call supervisors
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.alorahealth.comin a real browser with your saved login - no setup, no API keys. -
1
Alora - find EVV clock-in exceptions
alorahealth.com
WebRun opens Alora to find EVV clock-in exceptions. - Open Alora and check EVV clock-in status for every respite shift in progress or starting soon
- Flag any shift with a missed clock-in, a late clock-in past the grace period, or a geofence mismatch
- Note the caregiver, client initials, shift start time, and minutes late for each exception
Done when Every current EVV exception is listed with the caregiver, shift, and minutes late.
-
2
Slack - post the exception list
slack.com
WebRun opens Slack to post the exception list. - Post the exception list to the operations channel, most overdue first
- Mark any shift still unclocked 15 minutes past start as urgent
Done when Operations has the current EVV exception list in Slack.
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3
Twilio - draft an urgent text for severe delays
twilio.com
WebRun opens Twilio to draft an urgent text for severe delays. - For shifts marked urgent, draft a text to the on-call supervisor with the caregiver and client initials
- Queue the draft for the supervisor to review and send
- Never contact the caregiver or client directly
Done when An urgent text draft exists in Twilio for every shift still unclocked 15 minutes past start.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it contact the caregiver who missed the clock-in?
No. WebRun only drafts an urgent text addressed to your on-call supervisor in Twilio. It never messages the caregiver or the client directly.
How is a clock-in exception defined?
A missed clock-in, a clock-in past your grace period, or a geofence mismatch on a scheduled respite shift, all read directly from Alora's live EVV status.
How often does it check for exceptions?
Every 15 minutes during scheduled shift hours, so a missed clock-in surfaces well before a family has to call in wondering where their caregiver is.
Related templates
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