Automated TouchBistro Drive-Thru Throughput Report
Every morning, WebRun opens TouchBistro, pulls drive-thru order counts and ticket times from the prior day, calculates cars served per hour for each service window, and appends the data to a Google Sheet with slow windows flagged so managers can target coaching and staffing changes.
How do I automatically track drive-thru throughput from TouchBistro?
WebRun reads your TouchBistro drive-thru data every morning, calculates orders served per hour for each service window, and appends the results to Google Sheets. Slow windows are flagged automatically so managers can see exactly where the bottleneck occurred and coach the right staff before the next rush.
- Bottleneck windows are identified the morning after they occur
- Historical sheet builds a trend line across weeks for scheduling decisions
- No manual drive-thru report compilation by managers
Built for QSR managers · drive-thru restaurant operators · quick service franchise owners · multi-unit area managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
cloud.touchbistro.comin a real browser with your saved login - no setup, no API keys. -
1
TouchBistro - read drive-thru order counts and ticket times
touchbistro.com
WebRun opens TouchBistro to read drive-thru order counts and ticket times. - Open TouchBistro Cloud and navigate to Reports
- Pull the drive-thru or order-type breakdown report for yesterday
- Capture total drive-thru orders and average ticket time per hour-long window
- Calculate cars or orders served per hour for each window
- Identify any hour where throughput fell below the owner's set target
Done when Drive-thru throughput figures and flagged slow windows are captured for all hours of operation.
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2
Google Sheets - log throughput by window and flag slow periods
google.com
WebRun opens Google Sheets to log throughput by window and flag slow periods. - Open the Drive-Thru Throughput Google Sheet
- Append a dated row for each service window with orders per hour and average ticket time
- Mark slow windows in the breach column so they stand out in the historical view
Done when Yesterday's drive-thru throughput is logged and slow windows are marked in the sheet.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
What is the throughput target it uses?
You set the minimum cars or orders per hour during setup. WebRun flags any window that fell below that figure without changing any TouchBistro settings.
Does it contact customers or post any public message?
No. All data goes into your internal Google Sheet only. No customer-facing notification is sent at any step.
What if drive-thru data is not broken out separately in TouchBistro?
WebRun reads the order-type or service-area filters available in your TouchBistro account. If drive-thru is not a separate order type, it can use the dine-in vs. counter split or the ticket-time report as a proxy.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.