Automated Powersports Recall Notice Outreach
Every morning, WebRun checks DX1 for any customers who own units matching active recall campaign codes, drafts a safety notice email for each affected owner, and posts a Slack summary for your service manager to review before any outreach goes out.
How do I automatically identify and notify customers about powersports safety recalls?
WebRun checks DX1 every morning for customers owning units that match an active recall campaign. It drafts a factual safety notice for each affected owner in Gmail and posts a Slack summary for your service manager. All drafts wait for manager review before any message is sent to a customer.
- Every affected owner is identified and queued for outreach before recall deadlines
- Service managers review notices before any customer contact is made
- Already-repaired units are skipped automatically from live DX1 data
Built for powersports dealers · motorcycle dealers · ATV dealers · marine dealers · service managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.dx1app.comin a real browser with your saved login - no setup, no API keys. -
1
DX1 - find owners of affected units
dx1app.com
WebRun opens DX1 to find owners of affected units. - Open DX1 and search the customer unit history for makes and models matching the active recall campaign
- List each affected owner with their contact info, unit VIN, and purchase date
- Skip owners already contacted or whose units have already had the recall repair completed
Done when Every customer owning an affected unit is listed with their contact details and unit VIN.
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2
Gmail - draft recall notice for each owner
gmail.com
WebRun opens Gmail to draft recall notice for each owner. - Draft a clear, factual recall notice for each affected owner naming the recall campaign, the safety concern, and the next step to schedule service
- Include your dealership contact and a note that the repair is covered at no charge
- Save each notice as a Gmail draft for the service manager to review before any message is sent
Done when A recall notice draft is queued in Gmail for every affected owner.
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3
Slack - alert service manager to review
slack.com
WebRun opens Slack to alert service manager to review. - Post a Slack summary to the service manager listing the total number of affected units and owners
- Include a reminder to review and approve each Gmail draft before sending
Done when The service manager has a Slack alert with the affected-unit count and a prompt to review the drafts.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send recall notices to customers without my approval?
No. Every recall notice is saved as a Gmail draft for your service manager to review and send. Nothing reaches a customer without a human approving the content first.
How does it know which customers are affected?
It searches the unit history in DX1 for makes, models, and VINs matching the recall campaign you specify, so only owners of genuinely affected units are included.
What if a customer already had the recall repair done?
WebRun skips any unit already marked with a completed recall repair in DX1, so repaired units are never included in the outreach list.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.