Automated Podcast Review Monitoring
Every morning, WebRun checks for new Apple Podcasts and Spotify reviews, logs each one to a Google Sheets review tracker with the platform, rating, and review text, drafts a short reply for the host to approve, and sends an instant Telegram alert so the team can respond while the review is fresh.
How do I automatically monitor and respond to podcast reviews on Apple and Spotify?
Every morning, WebRun checks for new Apple Podcasts and Spotify reviews, logs each one to a Google Sheets tracker with the rating and review text, drafts a short reply for host approval, then posts a Slack team alert and a Telegram notification to the host. No reply is ever posted publicly without the host approving it first.
- No new review goes unnoticed, even across multiple platforms
- Every review has a draft reply ready in Google Sheets for the host to approve and post
- One-star reviews are flagged instantly via Telegram so the host can respond promptly
Built for podcast hosts · podcast producers · solo podcasters · media teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
docs.google.com/spreadsheetsin a real browser with your saved login - no setup, no API keys. -
1
Google Sheets - log each new review with platform and rating
google.com
WebRun opens Google Sheets to log each new review with platform and rating. - Open the podcast reviews tracker sheet
- Check for new Apple Podcasts and Spotify reviews not yet logged
- Add a new row for each review with the platform, star rating, reviewer name, review text, date, and a Reply column left blank for the host
- Draft a short, on-brand reply in the Reply column for the host to review and edit
Done when Every new review is logged in Google Sheets with a draft reply ready for approval.
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2
Slack - alert the team to new reviews
slack.com
WebRun opens Slack to alert the team to new reviews. - Post a Slack alert to the podcast channel listing any new reviews from today's run
- Include the platform, star rating, and a snippet of the review text
- Remind the team that replies are drafted in Google Sheets and must be approved before posting
Done when The team has a Slack alert with all new reviews and a link to the draft replies in Google Sheets.
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3
Telegram - send instant host notification
telegram.org
WebRun opens Telegram to send instant host notification. - Send the host an instant Telegram message with the new review count, the highest and lowest ratings received, and a link to the Google Sheets tracker
- Flag any one-star reviews so the host can prioritize a personal response
Done when The host has an instant Telegram notification with a summary of new reviews.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it post a reply to a review without my approval?
No. WebRun drafts the reply in Google Sheets and flags it for the host via Slack and Telegram, but never posts publicly without explicit approval. The host copies and posts the reply themselves.
Which platforms does it monitor for reviews?
It monitors Apple Podcasts and Spotify reviews. Both are logged to the same Google Sheet with the platform clearly labelled so the host can see where feedback is coming from at a glance.
What does the draft reply look like?
It is a short, warm, on-brand response thanking the reviewer by name where possible and acknowledging their feedback. The host can edit it in the sheet before posting anywhere.
Related templates
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