Keep customers on schedule with recurring drain maintenance reminders
Every Monday, WebRun opens Housecall Pro, finds customers whose last drain cleaning or maintenance job was 10 to 14 months ago, drafts a personalised seasonal reminder email for each homeowner, and posts your office a Slack list of this week's outreach targets.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automate recurring drain maintenance reminders for plumbing customers?
Every Monday, WebRun opens Housecall Pro and finds customers whose last drain cleaning job was 10 to 14 months ago. It drafts a personalised seasonal reminder email in Gmail for each homeowner and posts your office a Slack list of this week's outreach targets. All drafts are held for review before any message is sent.
- Past customers get a timely reminder before they forget about annual drain maintenance
- Office team gets a prioritised outreach list every Monday with no manual research
- Customers with existing bookings are skipped automatically
Built for plumbing contractors · residential plumbers · field service recurring revenue teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.housecallpro.comin a real browser with your saved login - no setup, no API keys. -
1
Housecall Pro - find customers due for drain maintenance
housecallpro.com How to Automate Housecall Pro
WebRun opens Housecall Pro to find customers due for drain maintenance. - Open Housecall Pro and filter completed jobs by type: drain cleaning or drain maintenance
- Find customers whose last drain service job was completed 10 to 14 months ago
- Capture the customer name, address, last service date, and any notes on the drain type or issue
- Skip customers who already have a future appointment booked or who were contacted in the past 30 days
Done when A list of customers due for drain maintenance is ready with the relevant service history.
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2
Gmail - draft seasonal reminder per customer
gmail.com How to Automate Gmail
WebRun opens Gmail to draft seasonal reminder per customer. - Draft a friendly seasonal maintenance reminder for each customer mentioning how long it has been since their last drain service
- Include a practical tip about drain care and a clear prompt to book their annual clean
- Leave all drafts unsent in Gmail for the office manager to review before sending
Done when A draft reminder email is queued in Gmail for every customer on the outreach list.
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3
Slack - post this week's outreach list
slack.com How to Automate Slack
WebRun opens Slack to post this week's outreach list. - Post this week's drain maintenance outreach list to the office Slack channel with customer names and last service dates
- Flag customers whose last service was over 13 months ago as high priority
Done when Office team has this week's drain maintenance outreach list in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it contact customers without my approval?
No. Every reminder email is drafted and left unsent in Gmail. Your office manager reviews and sends each one before any message reaches a customer.
What if the customer already booked directly or called in?
WebRun checks Housecall Pro for any existing future appointment at the same address before adding a customer to the outreach list. Customers with a booking already in the system are skipped.
Can I use this for other recurring services like water heater flushes or fixture checks?
Yes. You can configure WebRun to look for any job type and any recall interval, not just annual drain cleaning. Set the job type and the months-since-last-service window in WebRun settings.
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