Automated rfxcel Recall Notifications
Every hour, WebRun checks rfxcel for a new recall or market withdrawal, identifies every affected lot in your inventory and the customers who received it, logs the list to a Google Sheet, drafts the recall notice to each customer in Outlook for your review, and alerts your QA team in Slack the moment it finds one.
How do I quickly identify and notify customers affected by a drug recall?
WebRun checks rfxcel every hour for a new recall or market withdrawal, identifies every affected lot and the customers who received it, and logs the list to a Google Sheet. It drafts a recall notice for each customer in Outlook for your review and alerts QA in Slack, so an affected shipment is identified and ready to act on within the hour.
- Affected customers are identified within the hour a recall is detected
- Every recall notice is drafted and ready, never sent without review
- QA has a running record of every recall and who was notified
Built for pharmaceutical wholesalers · drug distributors · quality assurance teams · regulatory affairs teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.rfxcel.comin a real browser with your saved login - no setup, no API keys. -
1
rfxcel - detect a new recall alert
rfxcel.com
WebRun opens rfxcel to detect a new recall alert. - Check rfxcel for a new recall or market withdrawal notice tied to a lot in your inventory
- Identify every lot and serial number affected
- Pull the shipment history for each affected lot
Done when The affected lots and their shipment history are fully identified.
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2
Google Sheets - list affected lots and customers
google.com
WebRun opens Google Sheets to list affected lots and customers. - List every customer who received an affected lot, with quantity and ship date
- Mark the recall class and the manufacturer's stated action
- Keep the sheet as the running record of who has been notified
Done when Every affected customer is listed with the lot, quantity, and recall class.
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3
Outlook - draft the customer recall notice
microsoft.com
WebRun opens Outlook to draft the customer recall notice. - Draft a recall notice to each affected customer with the lot number and required action
- Match the wording to the manufacturer's official recall language
- Leave every notice unsent in your drafts folder for review
Done when A draft notice is ready for every affected customer, none sent without your review.
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4
Slack - alert QA that a recall is active
slack.com
WebRun opens Slack to alert QA that a recall is active. - Alert your QA and compliance channel the moment a recall is detected
- Include the recall class, affected lot count, and customer count
- Link to the sheet and the waiting Outlook drafts
Done when QA knows a recall is active and where the drafts and customer list are.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send the recall notice to customers on its own?
No. WebRun drafts a notice for every affected customer and leaves it unsent in Outlook. A person on your team reviews and sends each one.
How quickly does it catch a new recall?
It checks rfxcel every hour, so an affected lot in your inventory is identified and the customer list is ready within the hour, not days later.
How does it know which customers received the affected lot?
It reads the shipment history tied to that lot number directly from rfxcel, so the customer list matches your actual distribution records.
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Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.