Stay on top of every open prior authorization without manual follow-up
Every morning, WebRun opens PioneerRx, finds all prescriptions with open prior authorization requests, updates a Google Sheet tracker with current status and age, and posts a Slack summary showing which PAs are overdue for a follow-up so your team can call insurers before patients run out of medication.
- No credit card
- Under $0.01 per run
- Cancel anytime
How can a pharmacy automatically track open prior authorizations and flag which ones need follow-up today?
WebRun checks PioneerRx every morning for open prior authorization requests, updates a Google Sheet with each case's current status and days pending, and posts a Slack digest listing overdue PAs by patient and insurer so your team knows exactly which insurer calls to make before patients run out of medication.
- No PA sits unactioned for days because the daily digest surfaces overdue cases by name
- Staff make targeted insurer calls instead of manually hunting through the PA queue
- Approval rates improve when follow-up calls happen within the insurer's expected turnaround window
Built for independent pharmacies · community pharmacies · pharmacy billing staff
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.pioneerrx.comin a real browser with your saved login - no setup, no API keys. -
1
PioneerRx - find open prior authorization requests
pioneerrx.com
WebRun opens PioneerRx to find open prior authorization requests. - Open PioneerRx and navigate to the prior authorization or prescription hold report
- Filter for prescriptions with a PA status of pending, submitted, or awaiting insurer decision
- Capture patient name, medication, insurer, PA submission date, and current status for each record
- Note any PAs approved, denied, or closed since yesterday for status updates
Done when Every open prior authorization is captured with its current status and age.
-
2
Google Sheets - update PA status and aging tracker
google.com How to Automate Google Sheets
WebRun opens Google Sheets to update PA status and aging tracker. - Update existing PA rows in the tracking sheet with today's status and recalculate days pending
- Add new PAs not previously logged
- Mark any PAs approved or denied since the last run with the resolution date
- Flag PAs pending more than 7 days as overdue for follow-up
Done when The PA tracker sheet reflects current status for every open authorization with days pending and overdue flags.
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3
Slack - post daily PA follow-up digest
slack.com How to Automate Slack
WebRun opens Slack to post daily PA follow-up digest. - Post a daily PA digest to the pharmacy Slack channel with a count by status: pending, submitted, overdue
- List PAs flagged as overdue by patient name and insurer so staff know which calls to make first
- Include a link to the full Google Sheet tracker for details
Done when Staff see today's PA status digest in Slack with overdue cases clearly listed for action.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it contact insurance companies automatically?
No. WebRun tracks and surfaces PA status from PioneerRx and flags overdue cases. All insurer calls and follow-up actions are performed by your staff, who use the daily Slack digest to prioritize which cases to call on first.
How does it define an overdue prior authorization?
By default, any PA pending more than 7 days is flagged as overdue. You can adjust this threshold in your WebRun workflow settings to match the typical insurer turnaround time for your patient population.
What happens when a PA is approved or denied?
WebRun updates the Google Sheet row with the resolution date and status the morning after the change appears in PioneerRx, so the tracker always reflects the current picture without manual edits.
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