Automated Pawn Loan Renewal Reminders
Every morning, WebRun opens PawnMaster, finds loans whose renewal or interest payment is due within the next five days, drafts a personalized reminder for each customer, and posts the full queue to Slack so staff can review and approve every message before it leaves the shop.
How do I automatically remind pawn customers about upcoming loan renewals?
WebRun checks PawnMaster every morning for pawn loans due within five days, drafts a personalized renewal reminder for each customer in Gmail, and posts the full queue to Slack for staff to review and approve. No reminder reaches a customer until a team member signs off, keeping your shop compliant and in control.
- Loans approaching due dates are caught every morning, not missed
- Every customer reminder is reviewed by staff before it is sent
- Staff spend minutes approving drafts instead of hours composing them
Built for pawn shop owners · pawn shop managers · pawn shop staff
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.pawnmaster.comin a real browser with your saved login - no setup, no API keys. -
1
PawnMaster - find loans due in 5 days
pawnmaster.com
WebRun opens PawnMaster to find loans due in 5 days. - Open PawnMaster and navigate to the active loan list
- Filter for loans whose renewal or interest-due date falls within the next five days
- Capture ticket number, customer name, contact info, loan amount, interest due, and exact due date for each
Done when Every loan due within five days is listed with its full details.
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2
Gmail - draft renewal reminders
gmail.com
WebRun opens Gmail to draft renewal reminders. - Draft a personalized renewal reminder for each customer, naming the ticket number and amount owed
- Save each message as a draft, not sent, so a staff member can review and approve it
- Flag any loan over your high-value threshold for manager review before the draft is touched
Done when All reminders are saved as Gmail drafts, unsent, awaiting staff approval.
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3
Slack - queue for staff review
slack.com
WebRun opens Slack to queue for staff review. - Post a summary to your staff Slack channel listing each pending reminder and the customer it is for
- Include a direct link to the Gmail draft so any team member can approve with one click
- Note the total count of loans due today vs. this week
Done when Staff have today's reminder queue in Slack and can approve each draft individually.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send reminders to customers without staff approval?
No. Every reminder is saved as a Gmail draft and held for review. Nothing is sent until a staff member opens the draft and clicks Send. The Slack post tells your team exactly which drafts are waiting.
What information appears in each reminder?
Each draft includes the customer name, ticket number, loan amount, interest due, and the due date. Give WebRun a preferred tone or template and it will match your shop's voice.
What if a customer already renewed or paid?
WebRun reads live loan status from PawnMaster each morning, so any loan that was already renewed or paid before the run is skipped automatically and will not appear in the draft queue.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.