Automated Zoobook Guest Dosing Request Tracking
Every morning, WebRun opens Zoobook Systems, finds new or pending guest dosing requests, drafts the request email to the host or home clinic in Outlook for a counselor to review and send, and flags any request still waiting on a reply after 2 business days.
How do I track guest dosing requests between opioid treatment clinics?
WebRun checks Zoobook Systems every morning for new or pending guest dosing requests, drafts the clinic to clinic request email in Outlook with the patient's dose and schedule, and leaves it unsent for a counselor to review and send. It also flags any request still waiting on a reply after 2 business days.
- New guest dosing requests get a drafted email the same morning
- No request sits unanswered past 2 business days without a flag
- Counselors review every clinic to clinic email before it sends
Built for OTP counselors · methadone clinic front desk staff · OTP program directors · multi-site OTP networks
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
app.zoobooksystems.comin a real browser with your saved login - no setup, no API keys. -
1
Zoobook Systems - find new guest dosing requests
zoobooksystems.com
WebRun opens Zoobook Systems to find new guest dosing requests. - Open Zoobook Systems and pull requests for guest or courtesy dosing
- Separate new requests from ones already sent and awaiting reply
- Capture the patient's dosing schedule, current medication, and dose for each request
- Note the destination or home clinic and travel dates
Done when Every new or pending guest dosing request is listed with its clinic and dates.
-
2
Outlook - draft and track clinic emails
microsoft.com
WebRun opens Outlook to draft and track clinic emails. - Draft a guest dosing request email to the host or home clinic for each new case
- Leave every draft unsent for a counselor to review before it goes out
- Check prior requests against the inbox for a reply
- Flag any request with no reply after 2 business days
Done when Every new request has a drafted email awaiting review, and stale requests are flagged.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email the other clinic without anyone reviewing it first?
No. WebRun only drafts the guest dosing request in Outlook and leaves it unsent. A counselor reviews the patient and dosing details and sends it themselves.
How does it flag a request that is falling behind?
It checks the inbox for a reply from the host or home clinic each morning, and flags any request still waiting after 2 business days so staff can follow up.
What patient information goes into the draft email?
Only what the receiving clinic needs to dose safely: current medication, dose, and schedule. The email stays a draft, so staff confirm what is shared before it sends.
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