Automated ModMed Post-Op Follow-Up Reminders
Every morning, WebRun opens ModMed and identifies patients whose post-operative follow-up window is approaching or overdue, drafts a personalized outreach note for each, stages them in an Airtable review board, and posts a count to Slack so staff can approve and schedule each patient without missing a recovery milestone.
How do I automatically track and follow up with post-op orthopedic patients?
WebRun opens ModMed every morning and identifies orthopedic patients whose post-operative follow-up window is due or overdue. It drafts a scheduling message for each, stages them in Airtable for staff review, and posts a Slack alert with a count and link so the team can approve and book every patient before their recovery window closes.
- Every post-op patient is flagged for follow-up before their recovery window closes
- Staff review drafted outreach in Airtable rather than building it from scratch
- Overdue patients are surfaced first so the most at-risk cases get immediate attention
Built for orthopedic surgeons · surgical coordinators · clinical care teams · orthopedic practice managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.modmed.comin a real browser with your saved login - no setup, no API keys. -
1
ModMed - identify patients due for post-op follow-up
modmed.com
WebRun opens ModMed to identify patients due for post-op follow-up. - Open ModMed and filter recent surgical encounters for patients whose post-op follow-up window is within the next 3 days or already overdue
- Capture patient name, procedure, surgeon, surgery date, and follow-up interval specified in the care plan
- Check whether a follow-up appointment is already scheduled and skip those patients
Done when Every patient due or overdue for a post-op visit is listed with their procedure details.
-
2
Airtable - stage drafted outreach for staff review
airtable.com
WebRun opens Airtable to stage drafted outreach for staff review. - Open the Post-Op Follow-Up board in Airtable
- Add a record for each patient with the surgery type, surgeon, target follow-up date, and a drafted scheduling message
- Set the status to Pending Approval so staff know which records need review
Done when All due and overdue patients are staged in Airtable with drafted messages awaiting staff approval.
-
3
Slack - notify staff of pending review items
slack.com
WebRun opens Slack to notify staff of pending review items. - Post a summary to the clinical coordination Slack channel with the count of post-op follow-ups awaiting approval
- Include a direct link to the Airtable review board
- Flag any patients who are more than 7 days overdue for their follow-up
Done when Staff have a Slack prompt with the link to review and approve each post-op outreach.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it contact patients to schedule their follow-up on its own?
No. WebRun drafts the scheduling message and stages it in Airtable for staff to approve. No patient outreach is sent without a human sign-off, protecting PHI and ensuring clinical accuracy.
How does it know what follow-up interval each patient needs?
It reads the care plan and procedure type documented in ModMed to determine the expected follow-up window, so the interval matches what the surgeon specified rather than a generic default.
What if a patient already has a follow-up scheduled?
WebRun checks for existing appointments in ModMed before flagging a patient, so anyone who already has a visit booked is skipped automatically.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.