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Automated Oral Surgery Eligibility Verification

Every morning, WebRun opens DSN Software and pulls all surgical appointments scheduled for two days from now, checks which patients have not yet had their insurance eligibility verified for the upcoming procedure, builds a verification worklist in Google Sheets sorted by appointment time, and posts a Slack alert to the billing team so verification happens before the day of surgery.

Runs on WebRun · Strict Lockdown policy
Every day at 8:00 AM WebRunorchestrates each step
1 DSN Software pull appointments two days out needing verification
2 Google Sheets build eligibility verification worklist
3 Slack alert billing team to pending verifications
In short

How do I automatically build an insurance eligibility verification worklist for oral surgery?

WebRun checks DSN Software every morning for surgical appointments two days out and builds an eligibility verification worklist in Google Sheets for any patient whose coverage has not been confirmed, sorted by appointment time. A Slack alert notifies the billing team with the total count and flagged insurers so verification is completed 48 hours before every procedure.

  • Every surgical patient's eligibility verified at least 48 hours before the procedure
  • Same-day coverage surprises eliminated with a sorted 48-hour worklist
  • Billing team alerted each morning with the exact count of verifications needed

Built for oral surgery billing teams · OMS front desk and billing staff · oral surgery practice managers

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens www.dsn.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    DSN Software - pull appointments two days out needing verification
    dsn.com
    WebRun in DSN Software: pull appointments two days out needing verification
    WebRun opens DSN Software to pull appointments two days out needing verification.
    • Open DSN Software and view the appointment schedule for two business days from today
    • Identify patients whose insurance eligibility has not been verified for this procedure or whose last verification is older than 30 days
    • Capture patient name, insurer, procedure code, appointment time, and subscriber ID for each

    Done when All surgical patients scheduled two days out who need eligibility verification are listed with insurer and procedure details.

  3. 2
    Google Sheets - build eligibility verification worklist
    google.com
    WebRun in Google Sheets: build eligibility verification worklist
    WebRun opens Google Sheets to build eligibility verification worklist.
    • Append each patient needing verification as a new row in the eligibility worklist sheet
    • Sort rows by appointment time so the earliest procedures appear first
    • Include a verification status column for billing staff to mark complete as they work through the list

    Done when The eligibility verification worklist is updated and sorted by appointment time for the two-day-out schedule.

  4. 3
    Slack - alert billing team to pending verifications
    slack.com
    WebRun in Slack: alert billing team to pending verifications
    WebRun opens Slack to alert billing team to pending verifications.
    • Post a Slack alert to the billing team channel with the total count of patients needing eligibility verification
    • Flag any patient whose insurer has historically had coverage issues for the procedure type
    • Include a link to the Google Sheet worklist for the billing team to work through

    Done when Billing team has a Slack alert with the verification count, any flagged insurers, and a link to the worklist.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
www.dsn.com
ScheduleRuns automatically on this cadence
Every day at 8:00 AM
DeliveryHow each run's result reaches you
Eligibility worklist · Google Sheets
OutputWhat each run produces - A Google Sheet row per patient needing eligibility verification sorted by appointment time, plus a Slack alert with the verification count and flagged insurers.
Spreadsheet row
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it submit eligibility verification requests to insurers automatically?

No. WebRun builds the worklist of patients who need verification and alerts your billing team in Slack, but all verification submissions are completed by billing staff through your clearinghouse or insurer portal.

How far in advance does it flag patients for verification?

It pulls appointments two business days out each morning, giving the billing team a full 48-hour window to complete verifications before the procedure day.

What if a patient's eligibility was already verified recently?

WebRun skips patients whose eligibility was verified within the past 30 days in DSN Software, so the worklist only includes those who genuinely need a fresh check.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.