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Write your on-call handoff summary automatically

Every Monday morning, WebRun opens PagerDuty to collect the past week's incidents and alert counts, cross-references Jira for any open follow-up tickets, and posts a structured handoff summary to Slack so the incoming on-call engineer is fully briefed.

  • No credit card
  • Under $0.01 per run
  • Cancel anytime
14,115 templates Safe automation No code
Every Monday at 8:00 AM WebRun
1 PagerDuty collect last week's incidents
2 Jira list open follow-up tickets
3 Slack deliver the handoff report
Run a sample
Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens app.pagerduty.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    PagerDuty - collect last week's incidents
    pagerduty.com How to Automate PagerDuty
    WebRun in PagerDuty: collect last week's incidents
    WebRun opens PagerDuty to collect last week's incidents.
    • Open PagerDuty Analytics and filter incidents to the past 7 days
    • For each incident, read the title, severity, duration, and resolution summary
    • Note any incidents still open or pending post-mortem

    Done when All incidents from the past week are captured with their status and summary.

  3. 2
    Jira - list open follow-up tickets
    atlassian.com How to Automate Jira
    WebRun in Jira: list open follow-up tickets
    WebRun opens Jira to list open follow-up tickets.
    • Search Jira for open bugs or tasks tagged with your on-call label
    • List each ticket's title, priority, and owner
    • Flag anything blocking or unassigned

    Done when Open follow-up tickets are listed with priority and ownership status.

  4. 3
    Slack - deliver the handoff report
    slack.com How to Automate Slack
    WebRun in Slack: deliver the handoff report
    WebRun opens Slack to deliver the handoff report.
    • Post the structured handoff to #on-call: incident summary, open tickets, and any known risks for the coming week
    • Tag the outgoing and incoming engineers by name

    Done when Both engineers have the handoff report in Slack.

How can I automatically write an on-call handoff summary at the end of every shift?

Every Monday morning, WebRun opens PagerDuty to collect the past week's incidents and alert counts, cross-references Jira for any open follow-up tickets, and posts a structured handoff summary to Slack - so the incoming on-call engineer is fully briefed before picking up the pager.

  • Incoming on-call engineer briefed before their shift starts
  • Incident summary and open follow-ups captured in one place automatically
  • Handoff quality consistent every week without manual effort

Built for SRE teams · DevOps engineers · on-call engineers · engineering managers

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
app.pagerduty.com
ScheduleRuns automatically on this cadence
Every Monday at 8:00 AM
DeliveryHow each run's result reaches you
Handoff report · Slack
OutputWhat each run produces - A weekly handoff report covering past incidents, open follow-ups, and risks for the next shift.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Can it reassign the on-call rotation automatically?

No - changing the PagerDuty schedule is a people-management action. WebRun writes the report; scheduling stays in your hands.

What if there were no incidents last week?

It posts a brief 'All quiet last week' message - silence is worth confirming, not skipping.

Can I add custom sections to the handoff?

Yes. Tell WebRun what else to include - runbook links, upcoming maintenance windows, key metrics - and it weaves them into the report.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.