Triage Sentry Errors Into Jira
Every hour, WebRun opens Sentry, finds errors that first appeared since the last run, groups them by fingerprint, opens Jira to create a bug ticket for each new unique error, and posts a digest to Slack so the team knows what landed.
How can I automatically triage new Sentry errors into Jira?
Every hour, WebRun opens Sentry, finds errors that first appeared since the last run, groups them by fingerprint to de-duplicate, creates a prioritised bug ticket in Jira for each new unique error, and posts a digest to Slack - so your team knows exactly what landed without trawling through Sentry manually.
- Every new unique error creates a Jira ticket without manual triage
- De-duplication prevents the same error flooding your backlog
- Team briefed on new errors via Slack digest each hour
Built for engineering teams · DevOps engineers · QA teams · engineering managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
sentry.ioin a real browser with your saved login - no setup, no API keys. -
1
Sentry - find new unhandled errors
sentry.io
WebRun opens Sentry to find new unhandled errors. - Open Sentry and filter Issues to 'First seen' within the last hour
- For each issue, read the error type, message, stack trace snippet, and event count
- Skip any issue already linked to a Jira ticket (check the Linked Issues field)
Done when All new, unlinked Sentry issues from the past hour are captured.
-
2
Jira - create a bug ticket for each
atlassian.com
WebRun opens Jira to create a bug ticket for each. - Open Jira and navigate to your engineering project's backlog
- Create a Bug ticket for each new error: title = error type, description = stack trace + Sentry URL
- Set priority based on event count (High if > 100 events, Medium otherwise)
- Copy the Jira ticket URL back into the Sentry issue's Linked Issues field
Done when Every new Sentry error has a linked Jira Bug ticket with priority set.
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3
Slack - post the hourly error digest
slack.com
WebRun opens Slack to post the hourly error digest. - Post a digest to #engineering listing each new error, its priority, and the Jira ticket link
- Pin the message if more than 5 new errors were found this run
Done when The team has a Slack digest of every new error and its ticket.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it create duplicate tickets for the same error?
No. It checks Sentry's Linked Issues field before creating anything, so an error that already has a Jira ticket is always skipped.
Can it close or resolve Jira tickets automatically?
No - only humans close tickets. WebRun creates and links them; resolving is a deliberate action you take after verifying the fix.
Which Sentry projects does it monitor?
Whichever projects you list in the plan. You can cover one project or your entire organisation - just add the project slugs.
Related templates
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