Automated Nutrition Client Review Requests
Every morning, WebRun opens Healthie, finds sessions completed the previous day, drafts a personalised review request for each client, queues the messages in Gmail for your review, and logs each request to a Google Sheet so you can track response rates over time.
How do I automatically request reviews from nutrition clients after sessions?
WebRun opens Healthie every morning, finds every session completed the previous day, and drafts a personalised review request for each eligible client in Gmail. A Google Sheet tracks every request from draft to sent so you can monitor your review pipeline, and nothing goes to a client until you approve it.
- Positive outcomes convert to online reviews consistently, not just occasionally
- No client is asked for a review more than once per quarter
- Review request pipeline is tracked in a single Google Sheet
Built for registered dietitians · nutrition coaches · private nutrition practices · group nutrition clinics
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
secure.gethealthie.comin a real browser with your saved login - no setup, no API keys. -
1
Healthie - find yesterday's completed sessions
gethealthie.com
WebRun opens Healthie to find yesterday's completed sessions. - Open Healthie and navigate to the Appointments section
- Filter to sessions marked as completed in the past 24 hours
- Capture the client name, session date, session type, and contact email for each
- Exclude clients who received a review request in the past 90 days
Done when Every client who completed a session yesterday and has not been recently asked for a review is listed.
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2
Gmail - draft personalised review request messages
gmail.com
WebRun opens Gmail to draft personalised review request messages. - Draft a warm, personalised review request for each client thanking them for the session
- Include a direct link to your Google Business or preferred review platform
- Save every message as a Gmail draft, unsent, for your review and approval before sending
Done when One drafted review request per qualifying client is queued in Gmail awaiting your approval.
-
3
Google Sheets - log review requests and track responses
google.com
WebRun opens Google Sheets to log review requests and track responses. - Open the review request tracking Google Sheet
- Log each new request with the client name, session date, draft created date, and sent status
- Update the sent status column after you approve and send each draft
Done when The review request tracker is updated with today's new entries and current sent status.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send review requests to clients without my approval?
No. Every review request is drafted in Gmail and left unsent for your review. You decide which messages to approve and send, so you maintain complete control over client communications.
How does it avoid asking the same client repeatedly?
WebRun checks the review request tracker and excludes any client who has already received a request in the past 90 days, so no client is ever asked more than once per quarter.
Can I direct reviews to a specific platform like Google or Healthgrades?
Yes. Tell WebRun your preferred review platform URL and it will include that specific link in every draft. You can also give it two options and it will alternate based on the session type.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.