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Automated Nutrition Client Check-Ins

Every Wednesday morning, WebRun opens Practice Better, finds every active client with an appointment in the past 7 days, drafts a personalised mid-week check-in for each, queues the messages in Gmail for your review, and posts you a summary of who needs follow-up in Slack.

Runs on WebRun · Strict Lockdown policy
Every Wednesday at 8:00 AM WebRunorchestrates each step
1 Practice Better find active clients needing check-in
2 Gmail draft personalised check-in messages
3 Slack report the check-in queue to you
In short

How do I automatically check in with nutrition clients between sessions?

WebRun opens Practice Better every Wednesday, reviews each active client's recent journal entries and session goals, and drafts a personalised mid-week check-in for every client in Gmail. A Slack summary flags anyone who has gone quiet, so you can keep every client on track between appointments with minimal effort.

  • Clients stay engaged and on-goal between every appointment
  • You spot disengaged clients before they quietly drop off
  • No manual drafting needed to maintain a personal coaching presence

Built for registered dietitians · nutrition coaches · health coaches · private nutrition practices

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens practicebetter.io in a real browser with your saved login - no setup, no API keys.

  2. 1
    Practice Better - find active clients needing check-in
    practicebetter.io
    WebRun in Practice Better: find active clients needing check-in
    WebRun opens Practice Better to find active clients needing check-in.
    • Open Practice Better and navigate to the Clients section
    • Filter to active clients who had a session in the past 7 days
    • Review each client's recent food journal entries and progress notes
    • Note any clients who have not logged since their last appointment

    Done when Every active client with a recent session is listed with their latest progress signals.

  3. 2
    Gmail - draft personalised check-in messages
    gmail.com
    WebRun in Gmail: draft personalised check-in messages
    WebRun opens Gmail to draft personalised check-in messages.
    • Draft a warm, personalised mid-week check-in for each client, referencing their last session goal
    • For clients who have not journalled, include a gentle prompt to log a meal today
    • Save every message to Gmail Drafts, unsent, for your review before sending

    Done when One drafted check-in per active client sits in Gmail awaiting your approval.

  4. 3
    Slack - report the check-in queue to you
    slack.com
    WebRun in Slack: report the check-in queue to you
    WebRun opens Slack to report the check-in queue to you.
    • Post a short summary to your Slack channel listing how many check-ins are drafted
    • Flag any clients who have not logged food or progress in the past 3 days

    Done when You have a Slack summary of drafted check-ins and any clients who need extra attention.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
practicebetter.io
ScheduleRuns automatically on this cadence
Every Wednesday at 8:00 AM
DeliveryHow each run's result reaches you
Check-in drafts · Gmail · Slack
OutputWhat each run produces - Drafted mid-week check-in emails per active client in Gmail, plus a Slack summary of engagement gaps.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it message clients without my approval?

No. Every check-in is drafted in Gmail and left unsent. You review and send each message yourself, so nothing reaches a client without your sign-off.

How does it personalise each check-in?

WebRun reads each client's most recent session notes and food journal entries in Practice Better and references their current goal in the draft, so every message feels specific rather than generic.

What if a client has not had a session this week?

WebRun only drafts check-ins for clients with a session in the past 7 days, so inactive or paused clients are skipped automatically each run.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.