Automated Nextar Delivery Status Updates
Every hour, WebRun opens Nextar, checks every active delivery order for a status change, logs the current status to Google Sheets, and drafts a short WhatsApp update for each customer, left unsent in the chat for your staff to review and send.
How do I send delivery status updates to customers?
Every hour, WebRun checks Nextar's active delivery orders for a status change and logs it to Google Sheets with a timestamp. It drafts a short WhatsApp update for each affected customer, naming the order and new status, and leaves it unsent, so your staff reviews and sends it, keeping customers posted without typing from scratch.
- Customers hear about a delivery change within the hour
- Every status change is logged with a timestamp automatically
- Staff review and send, so no update reaches a customer unchecked
Built for small retail shops · Nextar POS users · delivery staff · shop owners offering delivery
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
app.nextar.comin a real browser with your saved login - no setup, no API keys. -
1
Nextar - check delivery order status
nextar.com
WebRun opens Nextar to check delivery order status. - Open Nextar and go to active delivery orders
- Check each order's status against what it was at the last run
- Capture the customer, order, and new status for anything that changed
Done when Every delivery order with a changed status is identified.
-
2
Google Sheets - log the current status
google.com
WebRun opens Google Sheets to log the current status. - Open the delivery status log
- Record the new status and timestamp for each changed order
- Keep a running history per order
Done when Every status change today is logged with a timestamp.
-
3
WhatsApp - draft the customer update
whatsapp.com
WebRun opens WhatsApp to draft the customer update. - Draft a short, friendly status update for each customer whose order changed
- Name the order and the new status, like out for delivery or delayed
- Save every message and leave it unsent for your staff to review and send
Done when A status update draft sits ready in WhatsApp for every changed order.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text customers without a person checking first?
No. WebRun only drafts each status update in WhatsApp and leaves it unsent. Your staff reads it and taps send, so nothing reaches a customer unchecked.
What counts as a status change?
Any move between the delivery stages you already use in Nextar, like preparing, out for delivery, delayed, or delivered.
Does it check often enough to matter?
Yes. It checks every hour, so customers hear about a change well before they'd think to ask.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.