Automated Myntra Return Rate Spike Alerts
Every Monday, WebRun opens the Myntra Partner Hub, checks the return and RTO rate for every SKU over the past week, posts a comparison summary to Telegram, and texts your ops lead the same day if any SKU's return rate more than doubled week over week.
How do I get alerted when a Myntra product's return rate spikes?
WebRun checks the Myntra Partner Hub every Monday for return and RTO rates by SKU, posts a week-over-week comparison to Telegram, and texts your ops lead the same day if any SKU's return rate more than doubles. This gives sellers an early warning before a quality or sizing issue drags down their rating.
- Return rate spikes get caught within a week instead of a monthly review
- Ops lead gets a same-day text on anything that doubled
- SKU-level data replaces guessing which product is the problem
Built for Myntra sellers · fashion brand ops teams · marketplace quality managers · ecommerce seller operations
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
myntra.comin a real browser with your saved login - no setup, no API keys. -
1
Myntra - check SKU return rates
- Open the Myntra Partner Hub and go to the returns dashboard
- Check the return and RTO rate by SKU for the past week
- Flag any SKU whose return rate is above the seller's normal range
Done when Every SKU's weekly return rate is captured with flags on anything elevated.
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2
Telegram - post the return rate summary
telegram.org
WebRun opens Telegram to post the return rate summary. - Post a summary of this week's return rates to the seller ops Telegram group
- List flagged SKUs with their return rate and the prior week's rate for comparison
- Note whether the flag looks like a sizing, quality, or listing issue based on the pattern
Done when The seller ops team has this week's return rate summary in Telegram.
-
3
Twilio - text the ops lead on a spike
twilio.com
WebRun opens Twilio to text the ops lead on a spike. - Send an SMS to the ops lead's phone if any SKU's return rate more than doubles week over week
- Include the SKU and the new return rate in the text
- Skip the text entirely on a week with no spike
Done when The ops lead gets a same-day text on any SKU whose return rate doubled.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it pause a listing or issue refunds automatically?
No. WebRun only reads return data and alerts your team. Pausing a listing, adjusting sizing charts, or handling refunds stays a decision for a human.
What counts as a spike?
A SKU whose return rate more than doubles compared to the prior week triggers the urgent text. Smaller normal week-to-week variation is included in the Telegram summary but does not trigger a text.
Can it tell me why returns went up?
It flags the pattern, such as a sudden spike right after a size chart or listing change, but the actual cause still needs a human review of the product page and buyer feedback.
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