Healthie Automatic Telehealth Session Reminders
Every afternoon, WebRun opens Healthie, lists every telehealth visit scheduled for tomorrow, drafts a reminder email in Gmail with the client's join link and appointment time, leaves each draft unsent for review, and posts your front desk a Slack alert listing which reminders are ready to send today.
How do I remind telehealth clients about their session without missing anyone?
WebRun checks Healthie every afternoon for tomorrow's telehealth visits, drafts a reminder email in Gmail with each client's appointment time and video link, and leaves every draft unsent. It then posts your front desk a Slack alert confirming the batch is ready, so reminders always go out with a human check, never automatically.
- Every telehealth client gets a next day reminder without the front desk writing one from scratch
- Clients with no email on file are flagged instead of silently missed
- No reminder ever sends without a human checking the batch first
Built for Telehealth MNT practices · registered dietitians · virtual nutrition counseling clinics · practice front desk teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.gethealthie.comin a real browser with your saved login - no setup, no API keys. -
1
Healthie - find tomorrow's telehealth visits
gethealthie.com
WebRun opens Healthie to find tomorrow's telehealth visits. - Open Healthie and filter tomorrow's schedule to telehealth visits
- Capture each client's name, appointment time, and video join link
- Skip any visit already marked as confirmed today
Done when Every telehealth visit scheduled for tomorrow is listed with its time and join link.
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2
Gmail - draft the reminder
gmail.com
WebRun opens Gmail to draft the reminder. - Draft a reminder email for each client with their appointment time and join link
- Keep the tone short and friendly, matching your practice's usual voice
- Leave every draft unsent in Gmail for the front desk to review and send
Done when A reminder draft exists in Gmail for every one of tomorrow's telehealth visits, none of them sent.
-
3
Slack - tell the front desk what's ready
slack.com
WebRun opens Slack to tell the front desk what's ready. - Post the front desk channel a count of how many reminder drafts are ready
- List any client with no email on file so they can be reminded another way
- Flag the batch as ready for today's send
Done when The front desk has a Slack alert confirming today's reminder batch is drafted and ready.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will clients get an email without anyone checking it first?
No. Every reminder is left as an unsent Gmail draft. Your front desk reviews and sends the batch, it is never sent automatically.
What if a client has no email on file?
They're listed separately in the Slack alert so the front desk knows to reach them another way instead of being silently skipped.
How far ahead does it draft reminders?
One day ahead, every afternoon for tomorrow's telehealth visits, so there's always a full day's notice before the send.
Related templates
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