Automated Massage Membership Renewal Reminders
Every morning, WebRun opens ClinicSense, finds memberships expiring within the next 7 days, drafts a personalised renewal reminder in Gmail for each member, and posts a Slack alert listing who is at risk of lapsing.
How do I automatically remind massage clients to renew their membership?
WebRun opens ClinicSense every morning, finds memberships expiring within 7 days, and drafts a personalised renewal reminder in Gmail for each member. It posts a Slack alert for your team listing at-risk members, so you can review the drafts and send them before any membership quietly lapses.
- At-risk members are contacted before their membership lapses
- Recurring revenue is protected with timely, personalised outreach
- No renewal reminder goes out without your review
Built for massage therapy clinics · wellness studios · spa membership managers · massage therapists with monthly memberships
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
clinicsense.com/loginin a real browser with your saved login - no setup, no API keys. -
1
ClinicSense - find memberships expiring soon
clinicsense.com
WebRun opens ClinicSense to find memberships expiring soon. - Open ClinicSense and navigate to the memberships section
- Filter for active memberships expiring within the next 7 days
- Capture the client name, email, membership tier, expiry date, and any remaining credits
Done when Every at-risk membership is listed with its details.
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2
Gmail - draft personalised renewal reminders
gmail.com
WebRun opens Gmail to draft personalised renewal reminders. - Draft a warm renewal reminder for each at-risk member, noting their expiry date and remaining credits
- Include a direct renewal or rebooking link
- Leave all drafts unsent in Gmail for your review before sending
Done when A Gmail draft is ready for every member whose membership expires within 7 days.
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3
Slack - alert you to at-risk members
slack.com
WebRun opens Slack to alert you to at-risk members. - Post a Slack alert listing each at-risk member, their tier, and their expiry date
- Flag any member who has not visited in the past 30 days as a high-priority renewal risk
Done when Your team has today's membership renewal alert in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email members without my approval?
No. Every renewal reminder is drafted in Gmail and held unsent. You review and approve each message before it reaches the client.
How far in advance does it flag expiring memberships?
By default it flags memberships expiring within 7 days. You can change that window to 14 days or any other period to suit your renewal cycle.
What if a member already renewed?
It reads live membership status from ClinicSense on every run, so anyone who has already renewed is skipped automatically.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.