Automated Massage Gift Card Balance Reminders
Every Monday, WebRun opens ClinicSense, finds gift card holders with an unredeemed balance older than 30 days and no upcoming appointment, drafts a friendly reminder in Gmail for each, and posts a Slack note so your team can track gift card utilisation.
How do I remind massage clients to use their gift card balance?
WebRun opens ClinicSense every Monday, finds gift card holders with an unredeemed balance older than 30 days and no upcoming appointment, and drafts a friendly reminder in Gmail for each one. It posts a Slack summary of outstanding balances so your team can track utilisation. Every draft waits for your approval before going out.
- Unredeemed gift card balances are converted into booked appointments
- Gift card holders become returning clients rather than forgotten recipients
- Every reminder is personalised and reviewed before reaching the client
Built for massage therapy clinics · spa owners · wellness studios · gift card program managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
clinicsense.com/loginin a real browser with your saved login - no setup, no API keys. -
1
ClinicSense - find unredeemed gift card balances
clinicsense.com
WebRun opens ClinicSense to find unredeemed gift card balances. - Open ClinicSense and navigate to the gift cards section
- Filter for gift cards with a remaining balance issued more than 30 days ago
- Confirm each cardholder has no upcoming appointment
- Capture the client name, email, gift card balance, and issue date
Done when Every unredeemed gift card holder with no booking is listed with their balance and details.
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2
Gmail - draft friendly redemption reminders
gmail.com
WebRun opens Gmail to draft friendly redemption reminders. - Draft a warm, friendly reminder for each client noting their remaining gift card balance
- Include a direct booking link so they can redeem it easily
- Leave all drafts unsent in Gmail for your review before sending
Done when A Gmail draft is queued for every unredeemed gift card holder.
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3
Slack - report gift card utilisation to the team
slack.com
WebRun opens Slack to report gift card utilisation to the team. - Post a Slack summary listing total unredeemed gift card balances, number of holders, and how many reminder drafts were created
- Flag any gift cards approaching their expiry date as high priority
Done when Your team has this week's gift card utilisation summary in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send reminders to gift card holders automatically?
No. Every reminder is drafted in Gmail and held unsent until you review and approve it.
How does it avoid reminding someone who already has a booking?
It checks live booking data in ClinicSense each run and skips anyone with an existing appointment already on the calendar.
What if a gift card has already been fully redeemed?
It reads the live gift card balance from ClinicSense every Monday, so anyone who has already used their full balance is skipped automatically.
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