Lightspeed Automated Review Request Drafts
Every morning, WebRun opens Lightspeed, pulls yesterday's completed transactions with customer email addresses, and drafts a personalized review-request email for each customer in Gmail, leaving every draft in your outbox for you to review and send.
How do I automatically draft review request emails for Lightspeed customers?
WebRun opens Lightspeed every morning, finds customers who bought yesterday, and drafts a personalized review-request email for each one in Gmail. Every draft waits for your approval before sending, so you get a review pipeline that grows your reputation without emailing anyone automatically.
- Review pipeline built from every day's sales without manual effort
- Personalized drafts mention each customer's actual purchase
- No customer contacted without explicit approval
Built for retail store owners · boutique shops · restaurant operators · hospitality managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
retail.lightspeedhq.comin a real browser with your saved login - no setup, no API keys. -
1
Lightspeed - pull yesterday's transactions with customer emails
WebRun opens Lightspeed to pull yesterday's transactions with customer emails. - Open Lightspeed Retail and navigate to Customers or Sales History
- Filter completed transactions to yesterday's date
- Capture the customer name, email address, and products purchased for each transaction
- Skip customers who have already received a review request in the past 90 days
Done when Every eligible customer from yesterday's sales is listed with their name, email, and purchase details.
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2
Gmail - draft personalized review request emails
WebRun opens Gmail to draft personalized review request emails. - Draft a personalized review-request email for each customer, mentioning the product they bought
- Include a direct link to your Google Business or preferred review platform
- Save each email as a draft, leaving it unsent for your review
- Do not send any email without your manual approval
Done when A review-request draft is saved in Gmail for each eligible customer, ready for your approval.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send review requests without my approval?
No. WebRun creates Gmail drafts only. Every email waits in your outbox until you review and send it, so no customer is contacted without your approval.
How does it avoid emailing the same customer twice?
WebRun tracks customers who have already received a review request and skips anyone contacted within the past 90 days, so you never send duplicate requests.
Can I customize the tone of the review request?
Yes. Provide WebRun with a sample message or tone guidelines and it will match your brand voice in every draft it creates.
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.