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Lightspeed Automated Review Request Drafts

Every morning, WebRun opens Lightspeed, pulls yesterday's completed transactions with customer email addresses, and drafts a personalized review-request email for each customer in Gmail, leaving every draft in your outbox for you to review and send.

Runs on WebRun · Strict Lockdown policy
Every day at 8:00 AM WebRunorchestrates each step
1 Lightspeed pull yesterday's transactions with customer emails
2 Gmail draft personalized review request emails
In short

How do I automatically draft review request emails for Lightspeed customers?

WebRun opens Lightspeed every morning, finds customers who bought yesterday, and drafts a personalized review-request email for each one in Gmail. Every draft waits for your approval before sending, so you get a review pipeline that grows your reputation without emailing anyone automatically.

  • Review pipeline built from every day's sales without manual effort
  • Personalized drafts mention each customer's actual purchase
  • No customer contacted without explicit approval

Built for retail store owners · boutique shops · restaurant operators · hospitality managers

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens retail.lightspeedhq.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Lightspeed - pull yesterday's transactions with customer emails
    lightspeedhq.com
    WebRun in Lightspeed: pull yesterday's transactions with customer emails
    WebRun opens Lightspeed to pull yesterday's transactions with customer emails.
    • Open Lightspeed Retail and navigate to Customers or Sales History
    • Filter completed transactions to yesterday's date
    • Capture the customer name, email address, and products purchased for each transaction
    • Skip customers who have already received a review request in the past 90 days

    Done when Every eligible customer from yesterday's sales is listed with their name, email, and purchase details.

  3. 2
    Gmail - draft personalized review request emails
    gmail.com
    WebRun in Gmail: draft personalized review request emails
    WebRun opens Gmail to draft personalized review request emails.
    • Draft a personalized review-request email for each customer, mentioning the product they bought
    • Include a direct link to your Google Business or preferred review platform
    • Save each email as a draft, leaving it unsent for your review
    • Do not send any email without your manual approval

    Done when A review-request draft is saved in Gmail for each eligible customer, ready for your approval.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
retail.lightspeedhq.com
ScheduleRuns automatically on this cadence
Every day at 8:00 AM
DeliveryHow each run's result reaches you
Review request drafts · Gmail
OutputWhat each run produces - Gmail draft emails for each eligible customer from yesterday's transactions, personalized with their purchase details.
Drafts
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it send review requests without my approval?

No. WebRun creates Gmail drafts only. Every email waits in your outbox until you review and send it, so no customer is contacted without your approval.

How does it avoid emailing the same customer twice?

WebRun tracks customers who have already received a review request and skips anyone contacted within the past 90 days, so you never send duplicate requests.

Can I customize the tone of the review request?

Yes. Provide WebRun with a sample message or tone guidelines and it will match your brand voice in every draft it creates.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.