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For business process teams, operations managers & HR and finance approvers

Chase down approvals stuck waiting in Kissflow

Every morning, WebRun opens Kissflow, checks approval requests still pending across active workflows, filters to any waiting more than 2 business days, exports the aging list with each approver's name to Google Sheets, and emails a polite reminder through Gmail to whoever is sitting on the oldest requests.

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14,115 templates Safe automation No code
Every day at 8:00 AM WebRun
1 Kissflow check pending approval requests
2 Google Sheets export the aging list
3 Gmail email a reminder to approvers
Run a sample
Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens app.kissflow.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Kissflow - check pending approval requests
    kissflow.com
    WebRun in Kissflow: check pending approval requests
    WebRun opens Kissflow to check pending approval requests.
    • Open Kissflow and review approval requests still pending across active workflows
    • Filter to requests waiting more than 2 business days
    • Note the requester, the approver, and how long each has waited

    Done when Every approval stalled past 2 business days is listed with its approver.

  3. 2
    Google Sheets - export the aging list
    google.com How to Automate Google Sheets
    WebRun in Google Sheets: export the aging list
    WebRun opens Google Sheets to export the aging list.
    • Open the approval aging tracker in Google Sheets
    • Add today's stalled approvals as new rows
    • Keep prior days in place so a repeat bottleneck approver is visible

    Done when Today's aging approvals are logged alongside the tracker history.

  4. 3
    Gmail - email a reminder to approvers
    gmail.com How to Automate Gmail
    WebRun in Gmail: email a reminder to approvers
    WebRun opens Gmail to email a reminder to approvers.
    • Draft a polite reminder email to each approver with a pending request
    • Name the request and how many days it has waited
    • Skip anyone who has already approved or rejected since the check began

    Done when Every current approver with a stalled request has been emailed.

How do I chase down approvals stuck waiting in Kissflow?

Every morning, WebRun checks Kissflow for approval requests waiting more than 2 business days, exports the aging list to Google Sheets, and emails a polite reminder through Gmail to each approver sitting on a stalled request. This turns a silently stuck approval into a same-day nudge to whoever is actually holding it up.

  • Stalled approvals get a same-day nudge instead of sitting silently
  • A repeat bottleneck approver is easy to spot in the tracker
  • Approvers who already acted never get a needless reminder

Built for business process teams · operations managers · HR and finance approvers · process owners

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
app.kissflow.com
ScheduleRuns automatically on this cadence
Every day at 8:00 AM
DeliveryHow each run's result reaches you
Approval chase list · Gmail
OutputWhat each run produces - A logged Google Sheets row per stalled Kissflow approval, plus a Gmail reminder sent to each current approver.
Report
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Does it approve or reject the request itself?

No. WebRun only reads pending status and sends a reminder. Approving or rejecting a request always stays a decision made by the assigned approver in Kissflow.

How long does a request have to wait before someone gets emailed?

More than 2 business days. Anything moving normally within that window never triggers a reminder.

Can I see which approvers are the most common bottleneck?

Yes. Each day's stalled requests are logged in the same Google Sheets tracker, so a repeat bottleneck approver is easy to spot over time.

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