Automatic PrEP Refill Reminders
Every Monday, WebRun opens CureMD, finds active PrEP patients within 7 days of running out of their supply or overdue for their quarterly HIV, renal, and STI panel, holds a tentative lab visit slot on Google Calendar for anyone due, and drafts a refill reminder text that your front desk reviews before it sends.
How do I automate PrEP refill reminders for patients?
WebRun checks CureMD every Monday for PrEP patients nearing the end of their supply or overdue for quarterly labs, holds a tentative visit slot on Google Calendar, and drafts a refill reminder text for each patient. Your front desk reviews and sends every message, so no patient's PrEP coverage lapses for lack of a timely reminder.
- Patients nearing the end of their PrEP supply get a reminder drafted before they run out
- Quarterly HIV, renal, and STI labs are tracked automatically against the refill date
- No PrEP patient lapses in coverage for lack of a timely reminder
Built for infectious disease clinics · PrEP prescribers · sexual health clinics · HIV prevention programs
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.curemd.comin a real browser with your saved login - no setup, no API keys. -
1
CureMD - find PrEP patients due for refill or labs
WebRun opens CureMD to find PrEP patients due for refill or labs. - Open CureMD and filter to active PrEP patients
- Capture each patient's last fill date, days of supply remaining, and last quarterly lab date
- Flag anyone within 7 days of running out, or overdue for the quarterly HIV, renal, and STI panel
- Note the prescribing provider for each flagged patient
Done when Every PrEP patient nearing a refill or lab due date is listed with the details.
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2
Google Calendar - hold a quarterly lab visit slot
WebRun opens Google Calendar to hold a quarterly lab visit slot. - Open Google Calendar and find an open slot in the next 2 weeks for each patient needing quarterly labs
- Hold a tentative lab visit slot against the clinic's PrEP visit calendar
- Leave the slot marked tentative until the front desk confirms it with the patient
Done when A tentative lab visit slot is held for every PrEP patient due for quarterly labs.
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3
Twilio - draft refill reminder texts for review
WebRun opens Twilio to draft refill reminder texts for review. - Draft a refill reminder text for each patient nearing the end of their supply, naming the days remaining and any lab visit needed first
- Leave every message as a draft for the front desk to review and send. Never text a patient automatically
- Note in the draft which reminders are urgent, meaning 3 days or fewer of supply left
Done when A reviewable draft reminder is queued for every PrEP patient nearing a refill or lab date.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text patients about their PrEP refill without approval?
No. WebRun only drafts the reminder text and leaves it for your front desk to review and send. No message about a refill or a lab visit reaches a patient without a human checking it first.
How far ahead does it flag a refill?
It flags any PrEP patient within 7 days of running out of their current supply, and marks anyone with 3 days or fewer left as urgent so the most time sensitive reminders are drafted first.
Does it also track the quarterly labs PrEP requires?
Yes. It reads each patient's last HIV, renal function, and STI panel date in CureMD, and holds a tentative visit slot on the clinic calendar for anyone overdue before their next refill.
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.