Automated Missed Infusion Rescheduling
Every night, WebRun opens CureMD, finds every OPAT infusion marked no-show or missed that day, sends the infusion coordinator a same-night Telegram alert, and drafts a reschedule outreach text for each patient that a nurse reviews before it sends.
How do I automate outreach for missed infusion appointments?
WebRun checks CureMD every evening for OPAT infusions marked no-show or missed that day, alerts the infusion coordinator in Telegram the same night, and drafts a reschedule outreach text for each patient offering the next open slot. A nurse reviews and sends every message, so a missed antibiotic dose gets rescheduled fast instead of slipping to the next week.
- Missed infusions reach the coordinator the same night, not the next day
- Patients with 2 or more missed doses are flagged as urgent automatically
- Reschedule outreach texts are drafted and ready, never sent without review
Built for infectious disease clinics · OPAT nurse coordinators · infusion center staff · home infusion programs
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.curemd.comin a real browser with your saved login - no setup, no API keys. -
1
CureMD - find missed or no-show infusion appointments
curemd.com
WebRun opens CureMD to find missed or no-show infusion appointments. - Open CureMD and filter today's OPAT infusion appointments to those marked no-show or canceled without a rescheduled time
- Capture the patient, antibiotic, dose, and how many doses they have now missed
- Flag any patient who has missed 2 or more doses in the current course as urgent
- Note the assigned nurse coordinator for each patient
Done when Every missed infusion today is listed with the patient, antibiotic, and missed dose count.
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2
Telegram - alert the infusion coordinator to each miss
telegram.org
WebRun opens Telegram to alert the infusion coordinator to each miss. - Send an alert to the infusion coordinator Telegram chat for every missed infusion
- List patients who have missed 2 or more doses first, marked urgent
- Reference patients by chart number only, never by name, in the Telegram message
Done when The infusion coordinator has a same-night Telegram alert for every missed infusion.
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3
Twilio - draft a reschedule outreach text for review
twilio.com
WebRun opens Twilio to draft a reschedule outreach text for review. - Draft a reschedule outreach text for each patient who missed today's infusion, offering the next available slot
- Leave every message as a draft for the nurse coordinator to review and send. Never text a patient automatically
- Note in the draft which patients are at 2 or more missed doses so the coordinator can prioritize a callback instead of a text
Done when A reviewable draft reschedule outreach message is queued for every patient who missed today's infusion.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text patients to reschedule without approval?
No. WebRun only drafts the reschedule outreach text and leaves it for the nurse coordinator to review and send. No message reaches a patient without a human checking it first.
How urgent is a missed OPAT infusion?
It depends on the antibiotic and the patient, so WebRun flags anyone who has missed 2 or more doses in their current course as urgent and lists them first, letting the coordinator judge whether a call is needed instead of a text.
Does it also alert the infusion coordinator right away?
Yes. It sends a same-night Telegram alert listing every missed infusion, so the coordinator can start reschedule outreach that evening rather than finding out the next morning.
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