Automated Clinisys Interface Downtime Alerts
Every few minutes, WebRun checks the connection status of every client EMR interface in Clinisys, and the moment one goes down, posts an immediate alert to your IT and lab ops Slack channel naming the interface and how many orders or results are queued behind it.
How do I get notified immediately when a client interface goes down in Clinisys?
WebRun checks every client EMR interface's connection status in Clinisys every few minutes, and the moment one drops, posts an immediate alert to your IT and lab ops Slack channel naming the interface and how many orders or results are queued behind it. A resolved message posts automatically once Clinisys confirms the connection is back.
- IT hears about a dropped interface within minutes, not after a backlog builds
- Every alert shows exactly how many orders or results are stuck behind it
- A resolved message closes the loop automatically once the connection is back
Built for lab IT and interface teams · hospital outreach lab operations · clinical laboratory managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.clinisys.comin a real browser with your saved login - no setup, no API keys. -
1
Clinisys - check every client interface's connection status
clinisys.com
WebRun opens Clinisys to check every client interface's connection status. - Open Clinisys and check the connection status of every configured client EMR interface
- Note how many orders or results are queued waiting on a down interface
- Compare against the last known good status to confirm the drop is new
Done when Every interface's current status is confirmed, with a queue count for any that are down.
-
2
Slack - post an immediate downtime alert
slack.com
WebRun opens Slack to post an immediate downtime alert. - Post an immediate alert to the IT and lab ops channel naming the interface and when it dropped
- Include the number of orders or results currently queued behind it
- Post a resolved message the moment Clinisys shows the connection restored
Done when The IT and lab ops channel has an open alert for every interface currently down, and a resolved message for every one restored.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does the alert include any patient information?
No. It names the interface and the number of orders or results queued behind it, system level counts only, never patient level detail.
How fast does it catch a dropped interface?
Within minutes. It checks every configured interface's connection status every few minutes and posts the moment a status change looks like a genuine drop, not a blip.
Does it try to fix the interface itself?
No. WebRun only detects and alerts. Restoring the connection is left to your IT and interface team, and WebRun posts a resolved message once Clinisys confirms it's back.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.